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Firefox crashes within seconds of launching, even in troubleshoot mode, no crash reports are available to be submitted

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  • Letzte Antwort von Terry

brennantripp
brennantripp
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Ideas on how to stop the browser from crashing. I have deleted and downloaded the app, restarted my computer, launched in troubleshoot mode and nothing seems to fix it

Ideas on how to stop the browser from crashing. I have deleted and downloaded the app, restarted my computer, launched in troubleshoot mode and nothing seems to fix it

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Terry
Terry
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Refer to the first article below for how to seek support. You would probably save yourself a lot of time by creating a new profile. You can do that with Firefox closed.

https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile