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Lost Passwords

  • 2 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von jawilkins21

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I recently got a new computer. I go to sign into Firefox to get my bookmark tabs and passwords back. They are not there anymore. How do I get these back?

I recently got a new computer. I go to sign into Firefox to get my bookmark tabs and passwords back. They are not there anymore. How do I get these back?

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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I appreciate your reply, but that doesn't really help me since my computer crashed. So no, I don't have a backup.