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Locked out of my Add-on Developer Account

  • 6 Antworten
  • 1 hat dieses Problem
  • 21 Aufrufe
  • Letzte Antwort von Amelia

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Hi, I'm locked out of my Firefox Dev Account. I have an active extension and need to make changes. From what I found, if I lost the Authenticator App (new phone), and the recovery codes (can't find them) I'm locked out forever? This is not acceptable :( - I can verify the ownership of the email and domain connected to that account. Please help! Thanks!

Hi, I'm locked out of my Firefox Dev Account. I have an active extension and need to make changes. From what I found, if I lost the Authenticator App (new phone), and the recovery codes (can't find them) I'm locked out forever? This is not acceptable :( - I can verify the ownership of the email and domain connected to that account. Please help! Thanks!

Alle Antworten (6)

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Can you log in to https://accounts.firefox.com ?

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I can not, this is the exact problem. :/

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Hello,

I have called for an admin to come and help. I am not aware how long this will take.

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Hi @Amelia, how can we proceed for this? This is getting a real problem. We cannot make any updates. What if we have a security issue? Thank you for any help.

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Hi,

I am unsure. As far as I can see, the post that I had used attn:admin for was deleted.

I was following [Attn Admin] How the community can reach an Admin and when you might want to

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