Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Webtop error

  • 1 Antwort
  • 1 hat dieses Problem
  • 818 Aufrufe
  • Letzte Antwort von FredMcD

more options

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed.

Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding.

Kurt Faasse

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed. Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding. Kurt Faasse

Geändert am von gridsleep

Ausgewählte Lösung

This sounds like a website issue. But try this;

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (1)

more options

Ausgewählte Lösung

This sounds like a website issue. But try this;

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}