Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Nummer anzurufen, sie per SMS zu kontaktieren oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Crash on startup

  • 5 Antworten
  • 1 hat dieses Problem
  • 24 Aufrufe
  • Letzte Antwort von cor-el

more options

When starting up firefox the browser takes a while to open, most likly due to the amount of tabs open. after a few seconds it loads all of them in and a couple of seconds later the browser crashes with the submit form. I cant seem to find a way to get it booted up.

I have tried safemode and it crashes with that aswell so i know its not the extension im using.

If there are any sugestions of how i can get it to open again would be great.

Alle Antworten (5)

more options

Note: Sounds like you are creating a 'bottle neck' using too many tabs.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !


For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support


more options

I cant do that cause firefox crashes before i can do anything with it. i got the file with the crash reports in it. and submited the times it crashed.

With this being the only number in it: Crash-ID: bp-a98b7e80-fe64-42e3-a78c-2342c0200906

There are also a number of pending files on my computer.

I hope that number helps


more options

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.


more options

bp-a98b7e80-fe64-42e3-a78c-2342c0200906 Crash Report Not Found


more options

That looks like a crash report from a long past that has been removed from the Socorro server.

If a line on the about:crashes page doesn't start with "bp-", you can click this line to submit the crash report. The link will be updated and gets a "bp-" prefix if the report is submitted successfully.

  • please do not add the "bp-" prefix yourself.


Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.