Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Nummer anzurufen, sie per SMS zu kontaktieren oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Print button saves file

more options

Why does the Firefox print button launch the save window? When I open an attachment from an email to print, the print button automatically wants to save the document as a PDF. If you try to open the PDF after being saved, it will launch the printer function on my MacBook Pro.

I have tried the procedures in the "Fix Printer Problem" article, which does not resolve the problem. If I refresh Firefox, the print button will work for a few days and then reverts to saving files.

I have removed and redownloaded Firefox multiple times, and I get the same results. I have used Firefox for quite a while and never had this problem. This issue is something that has started about two months ago.

Ausgewählte Lösung

Firefox's built-in print button throws up a save window, or the site's print button does that?

Some sites' print buttons deliver printable versions of pages as PDFs. In that case, Firefox doesn't get a signal to print, it receives a file to download. You can check your PDF download settings on the Preferences page if you prefer that PDFs open in a tab where you can print them from within Firefox: View PDF files in Firefox or choose another viewer.

Also, are you using the new print experience (Firefox preview/setup/print overlay) or the classic one (system dialog)?

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (2)

more options

Ausgewählte Lösung

Firefox's built-in print button throws up a save window, or the site's print button does that?

Some sites' print buttons deliver printable versions of pages as PDFs. In that case, Firefox doesn't get a signal to print, it receives a file to download. You can check your PDF download settings on the Preferences page if you prefer that PDFs open in a tab where you can print them from within Firefox: View PDF files in Firefox or choose another viewer.

Also, are you using the new print experience (Firefox preview/setup/print overlay) or the classic one (system dialog)?

Hilfreich?

more options

Thank you! I changed PDF's to open in Firefox under applications in preferences and now I can print again. What puzzles me is how this gets changed becasue I didn't know how to make this change previously.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.