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Download issue

  • 1 Antwort
  • 1 hat dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von FredMcD

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A Firefox or extension setting is stopping me from viewing and downloading bills (PDF) on my phone provider website - this does not happen on a different browser. Extensions installed: Forget Me Not, Privacy Badger, AdBlocker Ultimate, HTTPS Everywhere.

Suggestions would be appreciated.

Ausgewählte Lösung

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Ausgewählte Lösung

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.