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My firefox data is lost, how can I get it back?

  • 3 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von FredMcD

Ghoser
Ghoser
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Suddenly my firefox crashed, it is more, it ate the ram, I have 32 in ram and I get to consume more than 25, I don't know what happened, so I reset it and deleted the entire account and when I wanted to synchronize, I already had nothing of data.

Suddenly my firefox crashed, it is more, it ate the ram, I have 32 in ram and I get to consume more than 25, I don't know what happened, so I reset it and deleted the entire account and when I wanted to synchronize, I already had nothing of data.

Alle Antworten (3)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.