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I can't login to citi.online with firefox 83.0 64bit

  • 2 Antworten
  • 1 hat dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von cspurgin

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I can't login to citi.com with Firefox 83.0 64bit. OS is Windows 10 64bit. I have no trouble logging in using Chrome. I've been using Firefox for years with no trouble signing into citi.com until this problem showed up a few months ago. I've tried clearing the cache and doing a clean install of Firefox, but still have the same problem.

Ausgewählte Lösung

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Ausgewählte Lösung

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Hilfreich?

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I think I found the problem. After starting Firefox in safe mode, I was able to log into all of my accounts. The two I was having the most problems with were citi.com and myatt.com. I've been running an extension called Privacy Possum. When I disabled this extension I had access to my logins. After deleting Privacy Possum from MS Edge, I also have acess to my accounts through that browser also. I did not have Privacy Possum installed in Chrome. I have since deleted Privacy Possum because I was unable to modify the settings. I wanted to wait several days before responding to make sure the problem stayed fixed and wasn't a coincidence.

I want to thank everyone for their help in solving this problem. I've been fighting this problem for several months, and with your help, it was solved in about an hour.

Hilfreich?

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