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since renewing my website comes up with just a blue background page

  • 4 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von cor-el

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My website doesn't come up since I renewed it bold text

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

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Hi LionelM, if you see this problem on Safari, too, have you checked from outside your network? There are some sites you can use to get an external view of your website, like these:

Note: The forum's new anti-spam feature will send your reply to a moderation queue if you include any URLs, even if you quote mine, so if you include URLs and your post doesn't show up right away, that's normal.

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Thanks for your help.

I'm still puzzled as It happens in some other peoples browsers as well. It's bad on Firefox but works on Chrome and Safari

Lionel PS I've got a savvy mate working on it for me.

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You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

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