Cannot edit Confluence pages in Firefox on one machine, but can on another
So, in a nutshell:
- as of a few weeks ago, I can read, but not edit Confluence pages from Firefox on one laptop (the page content does not load for editing, it gets stuck "Connecting...")
- starting the browser in "safe mode" does not help
- editing from a private tab for some reason works (!?)
- it works perfectly on another laptop (both Ubuntu 18.04, latest Firefox)
I'm hesitant to try "refresh browser" because I'd lose quite a bit of historic data.
Any suggestions on how to get to the bottom of this?
Ausgewählte Lösung
You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").
Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of involved files.
If you revisit a 'forgotten' website then data for that website will be saved once again.
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Ausgewählte Lösung
You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").
Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of involved files.
If you revisit a 'forgotten' website then data for that website will be saved once again.
Hi Cor-el,
the thing is, there are a number of services under the domain which I use continuously and I lean heavily on history and autocomplete in the address bar to find what I need, so "forgetting" the entire site would impact my work for a couple of weeks, probably, and to add insult to injury, it's highly unlikely that site visit history is the root of the cause.
I thought I had tried deleting cookies, but I retried it now that you reminded me of cookies and - voila! - it works, thank you for a quick reaction and the good hint!
You're welcome.
Yes, "Forget About This Site" should only be used as a last resort when clearing cookies and cache and disabling extensions isn't working (i.e. it might be something hidden deeper).