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Bookmarks gone after update - tried everything!

  • 8 Antworten
  • 2 haben dieses Problem
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  • Letzte Antwort von FredMcD

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Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Ausgewählte Lösung

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile.
Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the places.sqlite file (History and Bookmarks). Rename or delete it.
Restart Firefox.

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Alle Antworten (8)

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http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

jscher2000 has a tool on his website to extract out your bookmarks and save them to an HTML-format bookmark export file. If you want to try it, here is the page:

https://www.jeffersonscher.com/res/bookbackreader.html

To open the bookmarkbackups folder in Finder, use the "Open in Finder" button in the first table on the Troubleshooting Information page, and double-click into bookmarkbackups where you should see several dated files. From there you can drag and drop onto the conversion tool.

To import the HTML file, see the steps in this article: Import Bookmarks from an HTML file.

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Thanks for your speedy reply. So everything seems to work until I go to import the html file - and absolutely nothing happens - not even an error message - after locating it in the download folder and clicking on open... Firefox is also not saving any history whatsoever which is strange...

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Ausgewählte Lösung

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile.
Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the places.sqlite file (History and Bookmarks). Rename or delete it.
Restart Firefox.

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YES! it worked - thanks so much. A virtual beer for you! CHEERS!!

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Glad to help. Safe Surfing.

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test

Geändert am von FredMcD

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I had this same issue and this solution also worked for me. Thank you!

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Glad to help. Safe Surfing.

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