Hilfe durchsuchen

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Every time I log onto Zoom I have to download the app again-how correct this?

  • 1 Antwort
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von jscher2000

more options

Zoom help tells me I have to make sure the setting for the Zoom plug-in to always be on but I don't know how to do this, or even if I have a Zoom plug-in. Thanks for any help!

Alle Antworten (1)

more options

Hi Bee, there are potentially a lot of moving parts. This software is updating very frequently in recent weeks, so downloads may be hard to avoid, but perhaps this method will be easier. Note that I use Zoom on Windows only so far, so I can't say for certain this will help on Mac.

(A) Install Zoom Client App

The download can be found here: https://zoom.us/download#client_4meeting

Instructions are here: https://support.zoom.us/hc/en-us/articles/203020795-How-To-Install-on-Mac

Before your meeting, start the Zoom Client App and log in to your account.

Note: if you want a fun background, this is where you configure that. But now, back to reality.

(B) Before using a meeting link, log in to Zoom in Firefox

This gives you a better chance of getting a zoommtg: link instead of a new download. The first time Firefox is confronted with this novel kind of link, it should show this dialog:

Click Open link to pass the meeting info to the Zoom client software so you don't have to download anything.



Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.