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should I clear my cookies and cache

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I have been asked by a web site, because I couldn't access info, maybe I should clear my cookies and cache. Is this advisable? What consequences are there to do this procedure, good and bad? Thank you.

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Hi sciencemagic, Clearing cookies, cache and site data gets rid of the "old" information and allows for new site information to be loaded. It's a relatively common thing to do. Especially, when a site updates. The only "bad" part is in reference to logins. You would be logged out and will have to log in again, re-newing the login cookies.

If you have any issues - let us know.

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Hi sciencemagic, you don't have to clear all cookies from all sites. On the Options page, Privacy & Security panel, in the Cookies section, the Manage Data button lets you remove cookies for certain sites without disturbing the others.

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Hi jscher2000, I tried your suggestion of deleting the specific site's cookies. I will see if it makes a difference. Thanks for the reply.

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