Neueste Antworten auf problem about receiving 6 figures authentication code by emailhttps://support.mozilla.org/de/questions/12816172020-03-16T03:51:37-07:00Yes, the intention was try to change the current email address to a Gmail email address as some emai2020-03-16T03:51:37-07:00cor-elhttps://support.mozilla.org/de/questions/1281617#answer-1298044<p>Yes, the intention was try to change the current email address to a Gmail email address as some email domains may not work properly with Amazon AWS used by Mozilla.
</p>child_duckling said
What is your ISP? (The bit after the @ symbol, like gmail.com or comcast.net)
2020-03-15T20:51:56-07:00elnoichihttps://support.mozilla.org/de/questions/1281617#answer-1297986<p><em>child_duckling <a href="#answer-1296921" rel="nofollow">said</a></em>
</p>
<blockquote>
What is your ISP? (The bit after the @ symbol, like <a href="http://gmail.com" rel="nofollow">gmail.com</a> or <a href="http://comcast.net" rel="nofollow">comcast.net</a>)
</blockquote>
<p>It's my school (now closed) email: so @etu.esc<a href="http://-saintetienne.fr" rel="nofollow">-saintetienne.fr</a><em>cor-el <a href="#answer-1296925" rel="nofollow">said</a></em>
</p>
<blockquote>
What do you mean with: <em>(Gmail can't reach the server.. which makes sense)</em>
What server would Gmail try or want to access&nbsp;?
Mozilla would send the email to the Gmail server and Gmail would notify you that they have received email that you can download from Gmail to your computer to read this email.
</blockquote>
<p>My bad, I thought you wanted me to try to connect my email address to my gmail account so I could receive my emails on Gmail.
</p><p>Actually, you wanted me to update my primary - or secondary - email with a gmail right?
</p>What do you mean with: (Gmail can't reach the server.. which makes sense)
What server would Gmail tr2020-03-11T14:56:55-07:00cor-elhttps://support.mozilla.org/de/questions/1281617#answer-1296925<p>What do you mean with: <em>(Gmail can't reach the server.. which makes sense)</em>
</p><p>What server would Gmail try or want to access&nbsp;?
</p><p>Mozilla would send the email to the Gmail server and Gmail would notify you that they have received email that you can download from Gmail to your computer to read this email.
</p>What is your ISP? (The bit after the @ symbol, like gmail.com or comcast.net)
2020-03-11T14:10:20-07:00user1321319https://support.mozilla.org/de/questions/1281617#answer-1296921<p>What is your ISP? (The bit after the @ symbol, like <a href="http://gmail.com" rel="nofollow">gmail.com</a> or <a href="http://comcast.net" rel="nofollow">comcast.net</a>)
</p>cor-el said
You can try to change the email address to a service like Gmail as a test if you curre2020-03-10T09:59:28-07:00elnoichihttps://support.mozilla.org/de/questions/1281617#answer-1296620<p><em>cor-el <a href="#answer-1296590" rel="nofollow">said</a></em>
</p>
<blockquote>
You can try to change the email address to a service like Gmail as a test if you currently use your ISP's email service to see if that makes a difference.
</blockquote>
<p>Thanks for the advice! I just gave it a try but it didn't work.. (Gmail can't reach the server.. which makes sense)
</p>You can try to change the email address to a service like Gmail as a test if you currently use your 2020-03-10T08:11:46-07:00cor-elhttps://support.mozilla.org/de/questions/1281617#answer-1296590<p>You can try to change the email address to a service like Gmail as a test if you currently use your ISP's email service to see if that makes a difference.
</p>You need to wait.
2020-03-10T07:51:59-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1281617#answer-1296584<p>You need to wait.
</p>FredMcD said
Yes, I understand.
I called an administrator.
Hey ! any update?
2020-03-10T06:12:59-07:00elnoichihttps://support.mozilla.org/de/questions/1281617#answer-1296552<p><em>FredMcD <a href="#answer-1296364" rel="nofollow">said</a></em>
</p>
<blockquote>
Yes, I understand.
I called an administrator.
</blockquote>
<p>Hey&nbsp;! any update?
</p>AliceWyman said
In case it helps:
Add a secondary email address to Mozilla accounts
and then make 2020-03-09T19:50:49-07:00elnoichihttps://support.mozilla.org/de/questions/1281617#answer-1296467<p><em>AliceWyman <a href="#answer-1296392" rel="nofollow">said</a></em>
</p>
<blockquote>
In case it helps:
<a href="/en-US/kb/add-secondary-email-address-firefox-accounts" rel="nofollow">Add a secondary email address to Mozilla accounts</a>
and then make it your primary address:
<a href="/en-US/kb/change-primary-email-address-firefox-accounts" rel="nofollow">Change primary email address on Mozilla account</a>
</blockquote>
<p>I actually tried that but I'm asked first to verify my primary address...
</p><p><em>cor-el <a href="#answer-1296393" rel="nofollow">said</a></em>
</p>
<blockquote>
Can you login to the Firefox account via this web page?
<ul><li><a href="https://accounts.firefox.com/signin" rel="nofollow">https://accounts.firefox.com/signin</a>
</li></ul>
</blockquote>
<p>Yes I can&nbsp;! But once I'm online, I can't do anything without this "verification process"
</p>Can you login to the Firefox account via this web page?
https://accounts.firefox.com/signin
2020-03-09T11:37:32-07:00cor-elhttps://support.mozilla.org/de/questions/1281617#answer-1296393<p>Can you login to the Firefox account via this web page?
</p>
<ul><li><a href="https://accounts.firefox.com/signin" rel="nofollow">https://accounts.firefox.com/signin</a>
</li></ul>In case it helps:
Add a secondary email address to Mozilla accounts
and then make it your primary ad2020-03-09T11:32:45-07:00AliceWymanhttps://support.mozilla.org/de/questions/1281617#answer-1296392<p>In case it helps:
<a href="/en-US/kb/add-secondary-email-address-firefox-accounts" rel="nofollow">Add a secondary email address to Mozilla accounts</a>
and then make it your primary address:
<a href="/en-US/kb/change-primary-email-address-firefox-accounts" rel="nofollow">Change primary email address on Mozilla account</a>
</p>thanks. let me know in DMs if you need some info about the account?
2020-03-09T09:14:59-07:00elnoichihttps://support.mozilla.org/de/questions/1281617#answer-1296382<p>thanks. let me know in DMs if you need some info about the account?
</p>Yes, I understand.
I called an administrator.
2020-03-09T07:52:40-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1281617#answer-1296364<p>Yes, I understand.
I called an administrator.
</p>Actually, I can login to my account and read my archives but I can't receive or send e-mails anymore2020-03-09T07:27:33-07:00elnoichihttps://support.mozilla.org/de/questions/1281617#answer-1296360<p>Actually, I can login to my account and read my archives but I can't receive or send e-mails anymore since 2019.
</p><p>So even if I check my junk mail folder that won't change a thing since I can't receive e-mails..
I tried to go to <a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a> but when I try to change the e-mail address with my new one I'm not allowed to go further since I'm asked to verify my account by entering a code... that I can't receive.
</p><p>I'm not sure if I'm clear?
</p>elnoichi said
. . . but the servers have been de activated
Do you mean your e-mail address is no 2020-03-09T06:06:38-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1281617#answer-1296348<p><em>elnoichi <a href="#question-1281617" rel="nofollow">said</a></em>
</p>
<blockquote>
. . . but the servers have been de activated
</blockquote>
<p>Do you mean your e-mail address is no longer available?
</p><p>Such e-mail is always sent to the address on file with the website.
</p><p>Check your user profile at the site.
Also, check your junk mail folder.
</p><p>Go to the top of any <strong><a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a></strong> web page and press
your user icon to see your Mozilla profile. Including your
questions and answers.
</p>