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Hilfeforum

firefix won't restart automatically after update

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whenever FF requests a restart after update i click "restart" but ff doesn't restart. Has happened on both fedora 30 and 31, possibly on 29 as well. when i manually restart FF all windows and tabs are restored properly. Currently running FF 73.0.1 (64-bit) on a desktop PC with fedora 31 5.4.19-200.fc31.x86_64 with XFCE desktop with 10 workspaces open.

whenever FF requests a restart after update i click "restart" but ff doesn't restart. Has happened on both fedora 30 and 31, possibly on 29 as well. when i manually restart FF all windows and tabs are restored properly. Currently running FF 73.0.1 (64-bit) on a desktop PC with fedora 31 5.4.19-200.fc31.x86_64 with XFCE desktop with 10 workspaces open.
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Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 32.0 r0

Anwendung

  • Firefox 73.0.1
  • User-Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:73.0) Gecko/20100101 Firefox/73.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/73.0.1/Linux/en-US/

Erweiterungen

  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Bing 1.1 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Flash Player 1.1.9 ({87e997f4-ae0e-42e6-a780-ff73977188c5})
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: GLXtest process failed (exited with status 1): X error occurred in GLX probe, error_code=3, request_code=154, minor_code=4
  • adapterDeviceID:
  • adapterDrivers:
  • adapterRAM: 0
  • adapterVendorID:
  • contentUsesTiling: False
  • crashGuards: []
  • driverDate:
  • driverVendor:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'env'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Hardware compositing is unavailable.', u'type': u'env'}], u'name': u'GPU_PROCESS'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'blacklisted', u'description': u'WebRender native compositor', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'Blacklisted', u'type': u'runtime'}], u'name': u'WEBRENDER_COMPOSITOR'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'disabled', u'description': u'WebGPU', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'WEBGPU'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'CairoUseXRender': 0, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u'blocked-gfx-card'}
  • numTotalWindows: 3
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: FEATURE_FAILURE_GLXTEST_FAILED * Exhausted GL driver options.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * Refused to create WebGL2 context because of blacklist entry: FEATURE_FAILURE_GLXTEST_FAILED
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowProtocol: x11
  • windowUsingAdvancedLayers: False

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
FredMcD
  • Top 10 Contributor
4385 Lösungen 61561 Antworten
Veröffentlicht

Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Let’s do a full clean re-install; Note: Firefox comes in three or more folders on all computers. They are; Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user. If you remove the Firefox folder, the user profiles would not be affected. ----------- [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Note:''' Check Both Folders '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove any profile folders. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
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Fragesteller

Hi Fred, I tried to locate any config or profile files/folders in the user folder but th eonly folder i found was the "firefox" one. I renamed rather than deleting this before the uninstall and reinstall. All my bookmarks and toolbar entries were missing. I tried to locate these in the renamed firefox folder but they must be encrypted (like logins are) as i couldn't locate them. I restored the old firefox folder and everything came back. As fedora keeps some config items in obscure locations that are not the same areas for all programs it is difficult to locate where any other general config information may be held. I believe my issue is generic not just this user but as i only have one user plus root on the machine I will have to create a dummy user to see if it happens there. Biggest problem now is i have to wait for the next update to see if anything has changed so don't expect a response for a few days at least. regards sederb

Hi Fred, I tried to locate any config or profile files/folders in the user folder but th eonly folder i found was the "firefox" one. I renamed rather than deleting this before the uninstall and reinstall. All my bookmarks and toolbar entries were missing. I tried to locate these in the renamed firefox folder but they must be encrypted (like logins are) as i couldn't locate them. I restored the old firefox folder and everything came back. As fedora keeps some config items in obscure locations that are not the same areas for all programs it is difficult to locate where any other general config information may be held. I believe my issue is generic not just this user but as i only have one user plus root on the machine I will have to create a dummy user to see if it happens there. Biggest problem now is i have to wait for the next update to see if anything has changed so don't expect a response for a few days at least. regards sederb
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FredMcD
  • Top 10 Contributor
4385 Lösungen 61561 Antworten
Veröffentlicht

FredMcD said

Note: Firefox comes in three or more folders on all computers.
They are;

Maintenance: (Programs Folder) <Windows Only>
Firefox itself: (Programs Folder)
And two folders in the profile of each user on the computer
for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.
''FredMcD [[#answer-1293350|said]]'' <blockquote> Note: Firefox comes in three or more folders on all computers.<br> They are;<br> <br> Maintenance: (Programs Folder) <Windows Only><br> Firefox itself: (Programs Folder)<br> And two folders in the profile of each user on the computer<br> for each Firefox profile for that user.<br> <br> If you remove the Firefox folder, the user profiles would not be affected.</blockquote>
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Veröffentlicht

Fragesteller

in linux (fedora) the firefox folder under the user contains all the profile stuff. That is why i renamed it rather than deleting as i found the reinstall of firefox did not have my toolbar or logins. This is way different from the windows arrangement. since replying i have searched for other places that may have config information without success.

in linux (fedora) the firefox folder under the user contains all the profile stuff. That is why i renamed it rather than deleting as i found the reinstall of firefox did not have my toolbar or logins. This is way different from the windows arrangement. since replying i have searched for other places that may have config information without success.
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FredMcD
  • Top 10 Contributor
4385 Lösungen 61561 Antworten
Veröffentlicht

I called for more help.

I called for more help.
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