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Everytime I open Firefox, none of my bookmarks, passwords, or history are saved. How do I change this?

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I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails, etc., but every time I close the browser and try to open it again, nothing is saved. I've tried several times and I am at a loss. Yes, I have created a Firefox account, and even this won't leave me logged in if I close the browser. I have to start over every time. Any advice?

I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails, etc., but every time I close the browser and try to open it again, nothing is saved. I've tried several times and I am at a loss. Yes, I have created a Firefox account, and even this won't leave me logged in if I close the browser. I have to start over every time. Any advice?
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  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0

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Wesley Branton
  • Top 10 Contributor
617 Lösungen 5143 Antworten
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It sounds like maybe reinstalling Firefox created a new profile folder for you and maybe that's the one that Firefox is trying to load by default.

If you go to the about:profiles page in Firefox, so you see multiple profiles listed? If so, try the Launch Profile in New Browser button to see if that brings back your data. If it does, use the Set as Default Profile button to force Firefox to open that profile by default.

All of that is explained in more detail at the bottom of the Recover lost or missing Bookmarks article.

Hope this helps.

It sounds like maybe reinstalling Firefox created a new profile folder for you and maybe that's the one that Firefox is trying to load by default. If you go to the <code>about:profiles</code> page in Firefox, so you see multiple profiles listed? If so, try the '''Launch Profile in New Browser''' button to see if that brings back your data. If it does, use the '''Set as Default Profile''' button to force Firefox to open that profile by default. All of that is explained in more detail at the bottom of the [[Recover lost or missing Bookmarks]] article. Hope this helps.
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Fragesteller

Thank you for the reply! I feel that solved most of the issue - I have one profile set as my "default," but every time I launch Firefox I have to sign in, go through the process, etc. How do I have my firefox account already logged in every time I launch the browser? My passwords, bookmarks, history, etc. all appear once I sign in, but I would like it to be automatic. Any thoughts?

Thanks.

Thank you for the reply! I feel that solved most of the issue - I have one profile set as my "default," but every time I launch Firefox I have to sign in, go through the process, etc. How do I have my firefox account already logged in every time I launch the browser? My passwords, bookmarks, history, etc. all appear once I sign in, but I would like it to be automatic. Any thoughts? Thanks.
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Wesley Branton
  • Top 10 Contributor
617 Lösungen 5143 Antworten
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There could be an issue with the profile that Firefox is using. You may want to try creating a fresh profile as your default and then seeing if the data stays saved.

There could be an issue with the profile that Firefox is using. You may want to try [[Profile Manager - Create, remove, or switch Firefox profiles|creating a fresh profile]] as your default and then seeing if the data stays saved.
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Fragesteller

Thank you for taking the time to try and help, but unfortunately the problem still exists. When checking the profile manager, almost 10 more profiles have been created after I set a "default" one.

At this point, it seems it's best to move on from Firefox. Making changes that are not user friendly for the average user isn't the best move, especially when there is no customer service number to call and resolve issues in real time. I have used firefox for years, but now they are making it incredibly difficult for one to navigate and use properly. This is disappointing as they are losing a long time user.

Thank you for taking the time to try and help, but unfortunately the problem still exists. When checking the profile manager, almost 10 more profiles have been created after I set a "default" one. At this point, it seems it's best to move on from Firefox. Making changes that are not user friendly for the average user isn't the best move, especially when there is no customer service number to call and resolve issues in real time. I have used firefox for years, but now they are making it incredibly difficult for one to navigate and use properly. This is disappointing as they are losing a long time user.
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Wesley Branton
  • Top 10 Contributor
617 Lösungen 5143 Antworten
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Is Firefox loading into a different profile each time you open it? If you go to the about:profiles page, has it launched a profile other than the one that you have set as the default?

Is Firefox loading into a different profile each time you open it? If you go to the <code>about:profiles</code> page, has it launched a profile other than the one that you have set as the default?
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