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Downloads Failed (pics and videos)

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Everything worked great until the recent update. Now, everything fails. I have found several threads on here, showing things to do. Ive cleared cookies and all of the histories. Blocked Windows 10 family app from firewall access. Removed myself from Families app. So family setting shouldnt be an issue, even though i am running Windows 10. Turned back Firefox to Version 68. Reset downloads folder. Changed download folder location. But nothing will allow me to download anything. Every time i try to download a pic or a video, the file comes up as "failed." Im not a computer guru. I have tried all I know how to do and have come up empty. Any way I can fix this? This is hurting my ability to sell my items online. I cant download any pics sent to me, by clients to re-use them in the listings! Please help!

Everything worked great until the recent update. Now, everything fails. I have found several threads on here, showing things to do. Ive cleared cookies and all of the histories. Blocked Windows 10 family app from firewall access. Removed myself from Families app. So family setting shouldnt be an issue, even though i am running Windows 10. Turned back Firefox to Version 68. Reset downloads folder. Changed download folder location. But nothing will allow me to download anything. Every time i try to download a pic or a video, the file comes up as "failed." Im not a computer guru. I have tried all I know how to do and have come up empty. Any way I can fix this? This is hurting my ability to sell my items online. I cant download any pics sent to me, by clients to re-use them in the listings! Please help!
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Mehr Details zum System

Installierte Plugins

OpenH264 Video Codec Widevine Content Decryption Module

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Weitere Informationen

FredMcD
  • Top 10 Contributor
4274 Lösungen 59937 Antworten
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philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

''philipp [[#answer-1256712|said]]'' <blockquote> hi, is your device/account somehow protected by windows parental controls? <br><br> the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation... </blockquote> Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls
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Fragesteller

How does my Windows Parental Controls still block me, if i have unchecked the box that allows the Family APP Settings to not be able to go through my Firewall? I have also removed myself from any family lists, since there is only one account on my computer. Shouldnt that, along with running an older build of Firefox have solved my issues? Kind of confused, here. -RK-

How does my Windows Parental Controls still block me, if i have unchecked the box that allows the Family APP Settings to not be able to go through my Firewall? I have also removed myself from any family lists, since there is only one account on my computer. Shouldnt that, along with running an older build of Firefox have solved my issues? Kind of confused, here. -RK-
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FredMcD
  • Top 10 Contributor
4274 Lösungen 59937 Antworten
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The Windows Parental Controls is a current issue, so I posted that first.

Did you check the links I posted?

Please explain the problem in detail. What happens? What are the exact error message(s) ?


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

The Windows Parental Controls is a current issue, so I posted that first. Did you check the links I posted? Please explain the problem in detail. What happens? What are the exact error message(s) ? -------------- This download manager works separately from the browser. The browser tells it what to download, and off it goes. http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.
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Dinushi Dhananjani
  • Top 25 Contributor
4 Lösungen 203 Antworten
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Check the Downloads panel for blocked downloads Clear the download history Choose a different download folder Reset the download folder Change file type settings Reset download actions for all file types Configure Internet security software

Check the Downloads panel for blocked downloads Clear the download history Choose a different download folder Reset the download folder Change file type settings Reset download actions for all file types Configure Internet security software
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Dinushi Dhananjani
  • Top 25 Contributor
4 Lösungen 203 Antworten
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You may be able to diagnose your download problem by following the steps given in the https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

You may be able to diagnose your download problem by following the steps given in the [http://example.com https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems]
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Fragesteller

Yes, i went through the links you posted. Nothing on the links has helped. These are links i have found and tried, previously, before leaving this message on the help forums.

When i open my Yahoo email and try to download a pic that is an attachment on an email, it shows up in the downloads tab as "failed." This has only started to happen, after the last few updates. I know this is a known problem and is being investigated. The same happens with videos i try to download. The standard Firefox downloader (i havent used any plug ins or extensions) will start and open ok. You click on save and it starts to download, just like it always has. It will download the entire file, until it gets to the last few seconds then the downloaded file shows "failed" in the downloads tab. This happens with videos from various different sites online. I have yet to find a site, that I can successfully download from, after the last few updates to Firefox.

I have done all of the things on the link that Dinushi has given. None of it works. The downloads still say, "failed." This happens with fresh installs of Firefox version 68, 69 and 70. I have tried all 3. No luck, thus far. Here is a pic of what the downloads tab says when a file comes up as failed. Nothing shows any blocks? -RK-

Yes, i went through the links you posted. Nothing on the links has helped. These are links i have found and tried, previously, before leaving this message on the help forums. When i open my Yahoo email and try to download a pic that is an attachment on an email, it shows up in the downloads tab as "failed." This has only started to happen, after the last few updates. I know this is a known problem and is being investigated. The same happens with videos i try to download. The standard Firefox downloader (i havent used any plug ins or extensions) will start and open ok. You click on save and it starts to download, just like it always has. It will download the entire file, until it gets to the last few seconds then the downloaded file shows "failed" in the downloads tab. This happens with videos from various different sites online. I have yet to find a site, that I can successfully download from, after the last few updates to Firefox. I have done all of the things on the link that Dinushi has given. None of it works. The downloads still say, "failed." This happens with fresh installs of Firefox version 68, 69 and 70. I have tried all 3. No luck, thus far. Here is a pic of what the downloads tab says when a file comes up as failed. Nothing shows any blocks? -RK-
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Senali Madawala
  • Top 25 Contributor
2 Lösungen 160 Antworten
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01. Check if external programs are downloading something

  02.Clear internet data and cache
  03.Reinstall your browser
  04.Make sure you have enough space
  05. Verify download location
  06.Don’t use the download manager
  07. Check for viruses
  08.Disable antivirus
  09. Disable Firewall
  10.Run SFC scan
  11.Change file type settings
  12.Reset Internet Security settings
  13.Check registry
  14.Reset your computer
01. Check if external programs are downloading something 02.Clear internet data and cache 03.Reinstall your browser 04.Make sure you have enough space 05. Verify download location 06.Don’t use the download manager 07. Check for viruses 08.Disable antivirus 09. Disable Firewall 10.Run SFC scan 11.Change file type settings 12.Reset Internet Security settings 13.Check registry 14.Reset your computer
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FredMcD
  • Top 10 Contributor
4274 Lösungen 59937 Antworten
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

https://support.mozilla.org/en-US/kb/what-happened-tracking-protection?redirectlocale=en-US&redirectslug=tracking-protection

https://support.mozilla.org/en-US/kb/content-blocking

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link} https://support.mozilla.org/en-US/kb/what-happened-tracking-protection?redirectlocale=en-US&redirectslug=tracking-protection https://support.mozilla.org/en-US/kb/content-blocking
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