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Firefox crashes

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Hello, Firefox crashes soon after I start using it. Has been happening for about a week now. Have submitted the crash report. Report ID is bp-90e6a4a6-73c1-4686-9472-8a3520191102 Do let me know what can be done.

Hello, Firefox crashes soon after I start using it. Has been happening for about a week now. Have submitted the crash report. Report ID is bp-90e6a4a6-73c1-4686-9472-8a3520191102 Do let me know what can be done.
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Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 32.0 r0

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

Weitere Informationen

FredMcD
  • Top 10 Contributor
4272 Lösungen 59919 Antworten
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Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30)

bp-90e6a4a6-73c1-4686-9472-8a3520191102 Signature: mozilla::layers::TextureReadLock::Deserialize

MOZ_CRASH Reason (Sanitized) MOZ_RELEASE_ASSERT(section.shmem().IsReadable())

Crash Reason EXCEPTION_BREAKPOINT

This is for Sumo's Related Bugs 1484288 NEW --- Crash in mozilla::layers::TextureReadLock::Deserialize

Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30) bp-90e6a4a6-73c1-4686-9472-8a3520191102 Signature: mozilla::layers::TextureReadLock::Deserialize MOZ_CRASH Reason (Sanitized) MOZ_RELEASE_ASSERT(section.shmem().IsReadable()) Crash Reason EXCEPTION_BREAKPOINT This is for Sumo's Related Bugs 1484288 NEW --- Crash in mozilla::layers::TextureReadLock::Deserialize
Hat Ihnen das weitergeholfen?
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FredMcD
  • Top 10 Contributor
4272 Lösungen 59919 Antworten
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The bug report is showing a problem with graphics. I called for more help.


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

The bug report is showing a problem with graphics. I called for more help. '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
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