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a problem with http://metagmae.org/page/

  • 8 Antworten
  • 1 hat dieses Problem
  • 351 Aufrufe
  • Letzte Antwort von McCoy

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Hi. I have a problem with http://metagmae.org/page/ and I have no idea how that came to me. No matter what I do, nothing can help me to avoid that thing. It auto-starts Firefox and tries to get more information. It is said that it is a virus. And I can't delete it from Firefox because I can't find it. Can you please help me to solve this? I uninstalled Firefox and deleted everything but when I installed it back, it came back! It is terrible and makes me crazy. Please help me with that. I love Firefox and it is now almost 15 years I am using it. I started with Firefox 6.0 or something.

Ausgewählte Lösung

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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Alle Antworten (8)

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Hi Memo,

Sorry to hear you're having issues which seems to be malware.

Go to the Firefox menu (≡) => Options => Add-ons => Extensions and remove anything that looks unfamiliar or suspicious.

Do the same in Windows Control Panel => Programs

Next step is to run malwarescans - further information can be found in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.


Let me know if this helps!

Geändert am von WMagicModel

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Hi VMagic Model

Thank you for your help. I did this before but it still keeps coming though Firefox doesn't let it show any content, it still auto starts the app in the PC. I wonder if it is hidden in the installed files in C/programs. But I have no idea where it is hidden. It is so annoying and probably it steals information.

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Hi Memo,

Can you check your Firefox icon on your desktop?

Right click your icon and under Short check to see if there is anything added after "C:\Program Files\Mozilla Firefox\firefox.exe"

See also : Wrong home page opens when I start Firefox - How to fix

Can you open your Windows Task Manager (CTRL+SHIFT+ESC) and see if you see anything suspicious running in the Processes tab?

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Ausgewählte Lösung

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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Thank you everyone who helped me. I solved it. I installed CCleaner and Malwarebytes and started with Ccleaner and scaned the PC. Deleted the unknown plugins in the browsers then started Malwarebytes and it found 9 Trojans and quarantined, then I deleted those files and later when I restarted my PC, it was gone. Hope that helps others.

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That was very good work. Well done. Please flag your last post as Solved Problem as this could help others with similar problems.

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Hello Memo,

I just noticed that 4 weeks ago you posted the same problem here :

https://support.mozilla.org/en-US/questions/1267635

I also noticed that you inadvertently marked cor-el's post as Chosen Solution, while doing what WMagicModel suggested in his first post is
what solved your problem .....