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Latest auto update has deleted all all account and email records - disasterous, Plese advise.

  • 3 Antworten
  • 2 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von dickcourter

John
John
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Update was shown as available. When run this deleted all records of accounts, address book entries and access to stored emails. An absolute disaster. Please advise how to retrieve or revert to earlier version where records can be retrieved. Many thanks

Update was shown as available. When run this deleted all records of accounts, address book entries and access to stored emails. An absolute disaster. Please advise how to retrieve or revert to earlier version where records can be retrieved. Many thanks

Ausgewählte Lösung

Select Help/Troubleshooting Information, click about:profiles. Are there multiple profiles listed, and if so, can you click 'Launch profile in new browser' for the one with a name ending in .default?

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sfhowes
sfhowes
  • Top 10 Contributor
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Ausgewählte Lösung

Select Help/Troubleshooting Information, click about:profiles. Are there multiple profiles listed, and if so, can you click 'Launch profile in new browser' for the one with a name ending in .default?

John
John Fragesteller
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Very many thanks for your interest and prompt helpful response.

dickcourter
dickcourter
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Auto updated to 73.0.1 (64 bit) and I simply cannot find old Thunderbird folders with several years of saved email inside. I have tried using info in all posts - nothing helped. Using Windows 10