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Bookmarks Gone After Update

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The latest update erased all my bookmarks . I went down a rabbit hole of articles that seem to go in a loop, and cannot find a single way to contact Mozilla. Does anyone even work there? Anyone have any luck restoring. The most common one I saw was to restore but mine doesn't have any dates to restore from. Thank in advance.

The latest update erased all my bookmarks . I went down a rabbit hole of articles that seem to go in a loop, and cannot find a single way to contact Mozilla. Does anyone even work there? Anyone have any luck restoring. The most common one I saw was to restore but mine doesn't have any dates to restore from. Thank in advance.
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  • User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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WMagicModel
  • Top 25 Contributor
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13 Lösungen 188 Antworten
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Hi kwargoeustis,

Sorry to hear you're having issues find your bookmarks have a recent update!

I understand you have tried to find a solution but I am unsure if you tried troubleshooting these steps : Recover lost or missing Bookmarks {link}

  • It is possible that Firefox has created a new profile.

To check :

  1. Type about:profiles into the Firefox address bar and press the Enter key
  2. The profile that Firefox is currently using will have this: This is the profile in use and it cannot be deleted
  3. If you see another profile in About Profiles, you can click the Launch profile in new browser button to see if that contains your missing bookmarks.
  • It is possible that Firefox created an Old Firefox Data folder on your desktop.

This should contain a backup of your Firefox profile and can be used to restore bookmarks.

Reference article : Recovering important data from an old profile {link}

I hope this narrows it down!

Hi kwargoeustis, Sorry to hear you're having issues find your bookmarks have a recent update! I understand you have tried to find a solution but I am unsure if you tried troubleshooting these steps : [[Recover lost or missing Bookmarks]] {link} * It is possible that Firefox has created a new profile. To check : # Type about:profiles into the Firefox address bar and press the Enter key # The profile that Firefox is currently using will have this: '''This is the profile in use and it cannot be deleted''' # If you see another profile in ''About Profiles'', you can click the '''Launch profile in new browser''' button to see if that contains your missing bookmarks. * It is possible that Firefox created an '''Old Firefox Data''' folder on your desktop. This should contain a backup of your Firefox profile and can be used to restore bookmarks. Reference article : [[Recovering important data from an old profile]] {link} I hope this narrows it down!
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