X
Tippen Sie hierhin, um die Version dieser Website für Mobilgeräte aufzurufen.

Hilfeforum

security features in Firefox

Veröffentlicht

I was browsing the CeX website, when i got a BSOD about Video Memory, the PC rebooted and all is fine.

However when I opened Firefox and went back to the CeX website, all I get is a blank webpage, all other sites load no problems.

I opened the CeX website on chrome and IE and it opens no problem.

Are there any security features in Firefox that could have been activated because of the crash?

Thanks

I was browsing the CeX website, when i got a BSOD about Video Memory, the PC rebooted and all is fine. However when I opened Firefox and went back to the CeX website, all I get is a blank webpage, all other sites load no problems. I opened the CeX website on chrome and IE and it opens no problem. Are there any security features in Firefox that could have been activated because of the crash? Thanks

Ausgewählte Lösung

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Diese Antwort im Kontext lesen 1
Zitieren

Mehr Details zum System

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Weitere Informationen

alex_mayorga
  • Top 25 Contributor
  • Moderator
366 Lösungen 2869 Antworten
Veröffentlicht

Hi Alan!

Please review and follow https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Once this is done, if the page continues to display blank you might want to try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solves your question.

Thanks!

Hi Alan! Please review and follow https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Once this is done, if the page continues to display blank you might want to try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Please let us know if this solves your question. Thanks!
Hat Ihnen das weitergeholfen?
Zitieren
FredMcD
  • Top 10 Contributor
4248 Lösungen 59413 Antworten
Veröffentlicht

Ausgewählte Lösung

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration disabling graphics hardware acceleration]'' {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
Hat Ihnen das weitergeholfen? 1
Zitieren
Veröffentlicht

Fragesteller

FredMcD said

Many site issues can be caused by corrupt cookies or cache. Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Clearing the cookies for the CeX website worked. The BSOD must have caused corruption. Thanks for the help.

''FredMcD [[#answer-1251452|said]]'' <blockquote> Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. </blockquote> Clearing the cookies for the CeX website worked. The BSOD must have caused corruption. Thanks for the help.
Hat Ihnen das weitergeholfen?
Zitieren
alex_mayorga
  • Top 25 Contributor
  • Moderator
366 Lösungen 2869 Antworten
Veröffentlicht

Hi Alan!

Glad to know this is resolved, please mark the question solved accordingly.

Thanks!

Hi Alan! Glad to know this is resolved, please mark the question solved accordingly. Thanks!
Hat Ihnen das weitergeholfen?
Zitieren
FredMcD
  • Top 10 Contributor
4248 Lösungen 59413 Antworten
Veröffentlicht

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.
Hat Ihnen das weitergeholfen?
Zitieren
Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.