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I can't delete any bookmarks.

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I can't delete any bookmarks. No "star" in address bar. There was one, but when I clicked on it, nothing happened. Now it's gone.

I can't delete any bookmarks. No "star" in address bar. There was one, but when I clicked on it, nothing happened. Now it's gone.
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  • Shockwave Flash 32.0 r0

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  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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McCoy
  • Top 10 Contributor
534 Lösungen 5035 Antworten
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Hello Ellen,

Would you try this please :

Click on the 3-dots (...) at the right end of the address bar (Page Actions); do you see the star there ? If so : then right-click on it to add it to the address bar.

Any luck ?

Hello Ellen, Would you try this please : Click on the 3-dots (...) at the right end of the address bar (Page Actions); do you see the star there ? If so : then right-click on it to add it to the address bar. Any luck ?
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Fragesteller

Okay, I got the star back. But when I click on it because I want to delete a bookmark, it doesn't turn blue. Nothing happens. So I still can't delete any bookmarks. But thanks for showing me how to get it back.

Okay, I got the star back. But when I click on it because I want to delete a bookmark, it doesn't turn blue. Nothing happens. So I still can't delete any bookmarks. But thanks for showing me how to get it back.
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McCoy
  • Top 10 Contributor
534 Lösungen 5035 Antworten
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Ellen said

But when I click on it because I want to delete a bookmark, it doesn't turn blue. Nothing happens. So I still can't delete any bookmarks.

The star should turn blue when you want to bookmark a page - when you want to remove a bookmark the star should already be blue .....

Would you do this please :

Type in the address bar about:support (and press Enter)

Scroll all the way down till you see "Places Database" and click on "Verify Integrity' Then copy and paste the results here please.

''Ellen [[#answer-1251194|said]]'' <blockquote> But when I click on it because I want to delete a bookmark, it doesn't turn blue. Nothing happens. So I still can't delete any bookmarks. </blockquote> The star should turn blue when you want to bookmark a page - when you want to remove a bookmark the star should already be blue ..... Would you do this please : Type in the address bar '''about:support''' (and press Enter) Scroll all the way down till you see "Places Database" and click on "Verify Integrity' Then copy and paste the results here please.
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cor-el
  • Top 10 Contributor
  • Moderator
17468 Lösungen 157862 Antworten
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting. You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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McCoy
  • Top 10 Contributor
534 Lösungen 5035 Antworten
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^ See my last post - wanted to wait for the results ....

^ See my last post - wanted to wait for the results ....
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Fragesteller

Too complicated. I don't have time right now. I'll let you know when I've done it.

Too complicated. I don't have time right now. I'll let you know when I've done it.
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cor-el
  • Top 10 Contributor
  • Moderator
17468 Lösungen 157862 Antworten
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In a lot of cases you only need to open Help -> Troubleshooting Information (about:support) and click the "Verify Integrity" button and possibly close and restart Firefox. This should only take a less than a minute. If this isn't working then you need to take further action.

In a lot of cases you only need to open Help -> Troubleshooting Information (about:support) and click the "Verify Integrity" button and possibly close and restart Firefox. This should only take a less than a minute. If this isn't working then you need to take further action.
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Fragesteller

Okay, I did that. I got the star to turn blue. I clicked on "Remove bookmark" on the drop-down menu, but it's still there.

Okay, I did that. I got the star to turn blue. I clicked on "Remove bookmark" on the drop-down menu, but it's still there.
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Fragesteller

Update: It worked on a couple, but didn't work on a couple of others.

Update: It worked on a couple, but didn't work on a couple of others.
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