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problem firfox popup window

  • 4 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von cor-el

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Hello. According to the uploaded photo. Firefox on my system cannot display pop-up content. please help me

Hello. According to the uploaded photo. Firefox on my system cannot display pop-up content. please help me
Angefügte Screenshots

Alle Antworten (4)

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Hi navidbarsalari, where did that little frame come from?

The built-in Firefox Home / New Tab page is a privileged page, so scripts and add-ons may not work completely normally on that page.

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Hi, As you can see in the photos,But it happens when I try to close a pop-up or a Tab.

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Hi navidbarsalari, in the first screenshot you have a Scratchpad window, but its content is missing. I don't know why that is opening. The keyboard shortcut for Scratchpad is Shift+F4 so possibly that is getting triggered somehow.

The second one looks like the warning when you click the window close button in the upper right corner (rather than an individual tab's close button. However, the content is invisible.

One possible reason for invisible content is a theme conflict. Could you test the Light and Dark themes as alternatives to the Default theme to see whether the dialog text becomes visible? This article describes how to switch among the built-in themes: Built-in themes in Firefox - alternative to complete themes.


In some cases, there are incompatibilities between Firefox and your graphics card/chipset driver software. A potential workaround is disabling Firefox from using hardware acceleration. This article describes where to make that change: Firefox's performance settings. This will take effect the next time you exit Firefox and start it up again. Any difference?

Since hardware acceleration improves the appearance of fonts and animations, you may want to check whether graphics card/chipset driver updates are available for your system. This article suggests safe ways to do that: Upgrade your graphics drivers to use hardware acceleration and WebGL.

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.