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Why can't I email a web page when I click on the 'envelope' "Email a link to this page" button?

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I frequently use the "Email a link to this page" feature. I'm running Waterfox 56.2.13 (64-bit), and my email is via Thunderbird 69.0b4. When I click on the email page button, an hourglass activity icon flashes for a few seconds, but a new message form with the page URL isn't generated. This is a very recent problem. Please help. TIA

I frequently use the "Email a link to this page" feature. I'm running Waterfox 56.2.13 (64-bit), and my email is via Thunderbird 69.0b4. When I click on the email page button, an hourglass activity icon flashes for a few seconds, but a new message form with the page URL isn't generated. This is a very recent problem. Please help. TIA

Ausgewählte Lösung

Thank you for taking the time to let us know.

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Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 32.0 r0
  • 5.1.50907.0

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 Waterfox/56.2.13

Weitere Informationen

My_Cheese_Is_Slippin'
  • Top 10 Contributor
60 Lösungen 739 Antworten
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Hi Bruce Wheeler, I'm not familiar with Waterfox. It isn't a Mozilla product. Here's the subReddit which they use for their Support Forum: https://www.reddit.com/r/waterfox/

Hi Bruce Wheeler, I'm not familiar with Waterfox. It isn't a Mozilla product. Here's the subReddit which they use for their Support Forum: https://www.reddit.com/r/waterfox/
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Fragesteller

Thanks for your suggestion. When I click on Waterfox Help it takes me here:

https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct

Looks Mozilla to me... Anyway, FWIW, I reinstalled both Waterfox - newest V, and Thunderbird - no difference in my problem

Thanks for your suggestion. When I click on ''Waterfox Help'' it takes me here: https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct Looks Mozilla to me... Anyway, FWIW, I reinstalled both Waterfox - newest V, and Thunderbird - no difference in my problem
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
60 Lösungen 739 Antworten
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OK Select Menu -> Options On the General page, under Applications Set mailto to Always Ask

When you use the Email Link a Launch Application dialog will open. Select the mail application that you wish to use.

Any difference?

OK Select Menu -> Options On the General page, under Applications Set ''mailto'' to Always Ask When you use the Email Link a Launch Application dialog will open. Select the mail application that you wish to use. Any difference?
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Fragesteller

I did it, no change. I click on the email the page button, the hourglass shows up, and that's it.

I did it, no change. I click on the email the page button, the hourglass shows up, and that's it.
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
60 Lösungen 739 Antworten
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It could be a problem in your Profile. Try creating a new 'Test Profile' to see if the problem persists there.

Otherwise, you may need to do a Refresh.

It could be a problem in your Profile. Try creating a new 'Test Profile' to see if the problem persists there. Otherwise, you may need to do a Refresh.
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Fragesteller

Followup: it was a Thunderbird problem. Latest version fixed the problem. Thnx for your help.

Followup: it was a Thunderbird problem. Latest version fixed the problem. Thnx for your help.
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
60 Lösungen 739 Antworten
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Ausgewählte Lösung

Thank you for taking the time to let us know.

Browse Safe!

Thank ''you'' for taking the time to let us know. Browse Safe!
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