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Firefox Quantum keeps crashing multiple times since upgrading to 68.0.1

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Since I upgraded to Firefox 68.0.1, the browser keeps crashing excessively; either just individual tabs crashing, or the entire application. I've updated all my add-ons and plugins, and disabled hardware acceleration in both Firefox and Flash Player. I've reduced my add-ons to just the ones I'm not willing to do without (I haven't actually added any add-ons since upgrading, in any event.

If the only solution is downgrading, then that's a problem, too, because Mozilla made it impossible to run a downgraded build of Firefox with the default profile. Even launching it from the Command Prompt as "Firefox.exe -p" allows me to select my default profile, but I stilll get stuck with the panel after that which demands I either make a new profile or exit Firefox.

Using "Firefox.exe -allow-downgrade" and "Firefox.exe -p -allow-downgrade" don't work, either.

Since I upgraded to Firefox 68.0.1, the browser keeps crashing excessively; either just individual tabs crashing, or the entire application. I've updated all my add-ons and plugins, and disabled hardware acceleration in both Firefox and Flash Player. I've reduced my add-ons to just the ones I'm not willing to do without (I haven't actually added any add-ons since upgrading, in any event. If the only solution is downgrading, then that's a problem, too, because Mozilla made it impossible to run a downgraded build of Firefox with the default profile. Even launching it from the Command Prompt as "Firefox.exe -p" allows me to select my default profile, but I stilll get stuck with the panel after that which demands I either make a new profile or exit Firefox. Using "Firefox.exe -allow-downgrade" and "Firefox.exe -p -allow-downgrade" don't work, either.

Ausgewählte Lösung

These crash reports are OOM (out-of-memory) crashes where not enough contiguous free memory is available. You can try to increase the size of the OS page file.

Total Virtual Memory : 140,737,488,224,256 bytes (140.74 TB)
Available Virtual Memory : 138,530,001,178,624 bytes (138.53 TB)
Available Page File : 225,280 bytes (225.28 KB)
Available Physical Memory : 1,149,272,064 bytes (1.15 GB)
System Memory Use Percentage : 86
OOM Allocation Size : 8,192 bytes (8.19 KB)
TotalPageFile : 10547552256
TotalPhysicalMemory : 8540577792
TotalVirtualMemory : 140737488224256

You have quite a few extensions installed, so it is quite possible that this is causing your memory problems. You can check the Firefox Task Manager (about:performance) and about:memory pages.

See also:

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Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 32.0 r0

Anwendung

  • Firefox 68.0.1
  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/68.0.1/WINNT/en-CA/

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JavaScript

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Grafiken

  • adapterDescription: NVIDIA GeForce GTX 1050 Ti
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  • driverDate: 7-17-2019
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  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.8a050090f926)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000093f1) EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.8a050090f926)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000093f1) EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: WebRender
  • windowUsingAdvancedLayers: False

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Ja
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? While still in Safe Mode, In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
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FredMcD
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Also, try to create a new 'test' profile. Is the problem still there?

Also, try to create a new 'test' profile. Is the problem still there?
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Fragesteller

Crash Reports

bp-4a4c3429-77a7-4535-9ad2-7b2450190811 2019-08-11, 12:42 a.m.

bp-478b0ab2-2167-4f23-af5e-f3f120190811 2019-08-11, 12:42 a.m.

bp-027ec98c-3dd5-4c22-baa6-e59740190811 2019-08-11, 12:42 a.m.

bp-321bbac1-816c-4a16-aada-bd78d0190811 2019-08-11, 12:42 a.m.

bp-69aa47ea-3fde-42d0-9011-9380f0190811 2019-08-11, 12:42 a.m.

bp-1d1284b9-a3f9-4cc3-bf43-cf0f60190811 2019-08-11, 12:42 a.m.

bp-ded889e9-4349-47aa-a894-709620190811 2019-08-11, 12:41 a.m.


A test profile doesn't really help me, since I want my default profile to work.


Actually, I had a new problem appear in test mode. A lot of online images gave me a broken image icon, even though the image worked just fine in regular mode, so I think that I'm safe in saying that Firefox 68.0.1 is completely and totally borked.

Is there any way to downgrade and not have Firefox absolutely refuse to use my default profile? No matter what I do, it keeps giving me the pane that says I have to make a new profile, and even when I do that, and then try to switch back to my default profile, it goes back to showing that frustrating "make a new profile" frame. Seriously; what the heck is wrong with letting US decide what we do and don't do with what's on our computer? This ridiculous "Nanny-ism" is straight-up offensive!

Crash Reports bp-4a4c3429-77a7-4535-9ad2-7b2450190811 2019-08-11, 12:42 a.m. bp-478b0ab2-2167-4f23-af5e-f3f120190811 2019-08-11, 12:42 a.m. bp-027ec98c-3dd5-4c22-baa6-e59740190811 2019-08-11, 12:42 a.m. bp-321bbac1-816c-4a16-aada-bd78d0190811 2019-08-11, 12:42 a.m. bp-69aa47ea-3fde-42d0-9011-9380f0190811 2019-08-11, 12:42 a.m. bp-1d1284b9-a3f9-4cc3-bf43-cf0f60190811 2019-08-11, 12:42 a.m. bp-ded889e9-4349-47aa-a894-709620190811 2019-08-11, 12:41 a.m. A test profile doesn't really help me, since I want my default profile to work. Actually, I had a '''new '''problem appear in test mode. A lot of online images gave me a broken image icon, even though the image worked just fine in regular mode, so I think that I'm safe in saying that Firefox 68.0.1 is completely and totally '''''borked'''''. Is there any way to downgrade and not have Firefox absolutely refuse to use my default profile? No matter what I do, it keeps giving me the pane that says I have to make a new profile, and even when I do that, and then try to switch back to my default profile, it goes back to showing that frustrating "make a new profile" frame. Seriously; what the heck is wrong with letting US decide what we do and don't do with what's on our computer? This ridiculous "Nanny-ism" is straight-up offensive!
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cor-el
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If you have issues with accessing a profile then try to rename/remove compatibility.ini in this profile folder with Firefox closed.

If you have issues with accessing a profile then try to rename/remove <b>compatibility.ini</b> in this profile folder with Firefox closed.
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cor-el
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Ausgewählte Lösung

These crash reports are OOM (out-of-memory) crashes where not enough contiguous free memory is available. You can try to increase the size of the OS page file.

Total Virtual Memory : 140,737,488,224,256 bytes (140.74 TB)
Available Virtual Memory : 138,530,001,178,624 bytes (138.53 TB)
Available Page File : 225,280 bytes (225.28 KB)
Available Physical Memory : 1,149,272,064 bytes (1.15 GB)
System Memory Use Percentage : 86
OOM Allocation Size : 8,192 bytes (8.19 KB)
TotalPageFile : 10547552256
TotalPhysicalMemory : 8540577792
TotalVirtualMemory : 140737488224256

You have quite a few extensions installed, so it is quite possible that this is causing your memory problems. You can check the Firefox Task Manager (about:performance) and about:memory pages.

See also:

These crash reports are OOM (out-of-memory) crashes where not enough contiguous free memory is available. You can try to increase the size of the OS page file. Total Virtual Memory : 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory : 138,530,001,178,624 bytes (138.53 TB) Available Page File : 225,280 bytes (225.28 KB) Available Physical Memory : 1,149,272,064 bytes (1.15 GB) System Memory Use Percentage : 86 OOM Allocation Size : 8,192 bytes (8.19 KB) TotalPageFile : 10547552256 TotalPhysicalMemory : 8540577792 TotalVirtualMemory : 140737488224256 You have quite a few extensions installed, so it is quite possible that this is causing your memory problems. You can check the Firefox Task Manager (about:performance) and about:memory pages. *https://support.mozilla.org/en-US/kb/task-manager-tabs-or-extensions-are-slowing-firefox *https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram See also: *https://support.mozilla.org/en-US/kb/performance-settings

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FredMcD
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Sat, 10 Aug 2019 23:22:16 GMT bp-4a4c3429-77a7-4535-9ad2-7b2450190811 Sat, 10 Aug 2019 09:13:37 GMT bp-478b0ab2-2167-4f23-af5e-f3f120190811

Signature: OOM | small

Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 29 Jul 2019 23:13:27 GMT bp-027ec98c-3dd5-4c22-baa6-e59740190811 Signature: js::irregexp::ChoiceNode::Emit

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Sat, 10 Aug 2019 23:22:16 GMT bp-4a4c3429-77a7-4535-9ad2-7b2450190811 Sat, 10 Aug 2019 09:13:37 GMT bp-478b0ab2-2167-4f23-af5e-f3f120190811 Signature: OOM | small Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 29 Jul 2019 23:13:27 GMT bp-027ec98c-3dd5-4c22-baa6-e59740190811 Signature: js::irregexp::ChoiceNode::Emit Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
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Fragesteller

FredMcD said

Sat, 10 Aug 2019 23:22:16 GMT bp-4a4c3429-77a7-4535-9ad2-7b2450190811 Sat, 10 Aug 2019 09:13:37 GMT bp-478b0ab2-2167-4f23-af5e-f3f120190811 Signature: OOM | small Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 29 Jul 2019 23:13:27 GMT bp-027ec98c-3dd5-4c22-baa6-e59740190811 Signature: js::irregexp::ChoiceNode::Emit Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Explanation, please?

''FredMcD [[#answer-1243740|said]]'' <blockquote> Sat, 10 Aug 2019 23:22:16 GMT bp-4a4c3429-77a7-4535-9ad2-7b2450190811 Sat, 10 Aug 2019 09:13:37 GMT bp-478b0ab2-2167-4f23-af5e-f3f120190811 Signature: OOM | small Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 29 Jul 2019 23:13:27 GMT bp-027ec98c-3dd5-4c22-baa6-e59740190811 Signature: js::irregexp::ChoiceNode::Emit Crash Reason EXCEPTION_ACCESS_VIOLATION_READ </blockquote> Explanation, please?
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FredMcD
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See cor-el's post.

See cor-el's post.
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jefree198 0 Lösungen 1 Antworten
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My Solution is to deactivate "Enable DNS over HTTPS".

Before that, my firefox 68.0.2 and 68.0.1 keep crash.

My Solution is to deactivate "Enable DNS over HTTPS". Before that, my firefox 68.0.2 and 68.0.1 keep crash.
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