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stop white website description boxes

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How do I stop these white boxes from showing up on websites using Firefox. They pop up on many websites, don’t go away and are extremely annoying. They block area’s on websites making it impossible to get anything done. Circled in black.

How do I stop these white boxes from showing up on websites using Firefox. They pop up on many websites, don’t go away and are extremely annoying. They block area’s on websites making it impossible to get anything done. Circled in black.
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Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 32.0 r0

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Weitere Informationen

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Fragesteller

Here's another shot of the white box on another website.

Here's another shot of the white box on another website.
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TyDraniu
  • Top 25 Contributor
309 Lösungen 1723 Antworten
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Can you provide a link (URL) to a working example of this issue?

Can you provide a link (URL) to a working example of this issue?
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Fragesteller

It's been happening on several sites over the last couple of weeks. But the good news is, it seems to have stopped for the last couple of days. Will update if it starts happening again. Thanks for responding !

It's been happening on several sites over the last couple of weeks. But the good news is, it seems to have stopped for the last couple of days. Will update if it starts happening again. Thanks for responding !
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cor-el
  • Top 10 Contributor
  • Moderator
17415 Lösungen 157321 Antworten
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

See also:

Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems ---- See also: *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware
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Fragesteller

None of that worked.

None of that worked.
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
54 Lösungen 699 Antworten
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Does your security software include some kind of Web ID or Safe Web option?

Does your security software include some kind of Web ID or Safe Web option?
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
54 Lösungen 699 Antworten
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Or maybe a Password Manager which is identifying these financial institutions?

Or maybe a Password Manager which is identifying these financial institutions?
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Fragesteller

I disabled my add on's. Will see if one of those was causing it.

My_Cheese_Is_Slippin' said

Does your security software include some kind of Web ID or Safe Web option?
I disabled my add on's. Will see if one of those was causing it. ''My_Cheese_Is_Slippin' [[#answer-1249329|said]]'' <blockquote> Does your security software include some kind of Web ID or Safe Web option? </blockquote>
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