Neueste Antworten auf firefox crashing when downloading a filehttps://support.mozilla.org/de/questions/12655192019-08-01T18:35:37-07:00FredMcD said
Downgraded back to 67 is a workaround until the problem is solved.
galimirganchev sa2019-08-01T18:35:37-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1265519#answer-1241662<p><em>FredMcD <a href="#answer-1241124" rel="nofollow">said</a></em>
</p>
<blockquote>
Downgraded back to 67 is a workaround until the problem is solved.
</blockquote>
<p><em>galimirganchev <a href="#answer-1241661" rel="nofollow">said</a></em>
</p>
<blockquote>
So you are telling me there is no solution to my problem - crashing when downloading a file?
</blockquote>
<p>until the problem is solved.
</p>So you are telling me there is no solution to my problem - crashing when downloading a file?
2019-08-01T18:31:07-07:00galimirganchevhttps://support.mozilla.org/de/questions/1265519#answer-1241661<p>So you are telling me there is no solution to my problem - crashing when downloading a file?
</p>Downgraded back to 67 is a workaround until the problem is solved.
2019-07-29T23:19:34-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1265519#answer-1241124<p>Downgraded back to 67 is a workaround until the problem is solved.
</p>FredMcD said
Well done.
For what? :D I still have the problem.
2019-07-29T21:09:33-07:00galimirganchevhttps://support.mozilla.org/de/questions/1265519#answer-1241112<p><em>FredMcD <a href="#answer-1241108" rel="nofollow">said</a></em>
</p>
<blockquote>
Well done.
</blockquote>
<p>For what?&nbsp;:D I still have the problem.
</p>Well done.
2019-07-29T20:36:15-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1265519#answer-1241108<p>Well done.
</p>I upgraded to the latest version and the situation got worse. Not a single element could get recogni2019-07-29T16:51:25-07:00galimirganchevhttps://support.mozilla.org/de/questions/1265519#answer-1241089<p>I upgraded to the latest version and the situation got worse. Not a single element could get recognized. I found out there is a ticket for that - BG-3547. So i downgraded back to 67
</p>I called for more help.
Make sure that all programs/files are up to date.
2019-07-29T02:50:59-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1265519#answer-1240970<p>I called for more help.
Make sure that all programs/files are up to date.
</p>Product Firefox
Release Channel release
Version 67.0.4
Build ID 20190619235627 (2019-06-19) Buildhub2019-07-29T02:45:13-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1265519#answer-1240969<p>Product Firefox
Release Channel release
Version 67.0.4
Build ID 20190619235627 (2019-06-19) Buildhub data
OS Windows 10
OS Version 10.0.17763
</p><p><br>
<a href="https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no" rel="nofollow">https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no</a>
Did you update Firefox to the latest version
<strong>68.0.1</strong> July 18, 2019 Some Fixes
</p>
<hr>
<p>Fri, 26 Jul 2019 12:55:32 GMT
bp-bd4e5f8b-05bf-43a2-ae56-e91450190726
Fri, 26 Jul 2019 11:19:48 GMT
bp-4460884d-ad77-494b-b995-e40ef0190726
Fri, 26 Jul 2019 10:02:18 GMT
bp-ed049e47-90cb-4feb-956d-291a50190726
</p><p>Signature: ObjectStublessClient
</p><p>Crash Reason EXCEPTION_STACK_OVERFLOW
</p><p>ffm64.dll = Symantec Corporation
++++++++++++++++++++++++++++++++++++++++++++++++++++
Fri, 26 Jul 2019 10:22:02 GMT
bp-96d148c6-8241-4692-bf90-9eed10190726
Fri, 26 Jul 2019 09:42:04 GMT
bp-3ba3009d-7382-49b1-8a48-9a5640190726
</p><p>Signature: CClientChannel::InitCallObject
</p><p>Crash Reason EXCEPTION_STACK_OVERFLOW
</p><p>ffm64.dll = Symantec Corporation
</p><p>This is for Sumo's Related Bugs
1458238 NEW --- Crash spike in win10 1803 with a11y and sticky password manager
</p>bp-bd4e5f8b-05bf-43a2-ae56-e91450190726 7/26/2019, 3:58 PM
bp-4460884d-ad77-494b-b995-e40ef0190722019-07-28T21:59:27-07:00galimirganchevhttps://support.mozilla.org/de/questions/1265519#answer-1240942<p>bp-bd4e5f8b-05bf-43a2-ae56-e91450190726 7/26/2019, 3:58 PM
bp-4460884d-ad77-494b-b995-e40ef0190726 7/26/2019, 2:20 PM
bp-96d148c6-8241-4692-bf90-9eed10190726 7/26/2019, 1:22 PM
bp-ed049e47-90cb-4feb-956d-291a50190726 7/26/2019, 1:02 PM
bp-3ba3009d-7382-49b1-8a48-9a5640190726 7/26/2019, 12:42 PM
bp-98760a54-68af-456e-9561-66f430190726 7/26/2019, 11:15 AM
bp-90ab0a55-24af-4497-b793-f1db20190726 7/26/2019, 11:15 AM
bp-194afb8a-98ab-4d56-a2b2-28b630190726 7/26/2019, 11:15 AM
bp-a50af75b-43e5-46d9-a68c-73c280190726 7/26/2019, 11:15 AM
bp-1faf9ade-401d-4761-809d-66a960190726 7/26/2019, 11:15 AM
</p>In the address bar, type about:crashes<enter>.
Note: If any reports do not have BP- in front 2019-07-26T04:41:45-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1265519#answer-1240444<p>In the address bar, type <strong>about:crashes</strong>&lt;enter&gt;.
<strong>Note: </strong> If any reports do not have <strong>BP-</strong> in front of
the numbers/letters, click it to submit them.
</p><p><strong>The crash report is several pages of data. We </strong>
<strong>need the report numbers to see the whole report. </strong>
</p><p>Using your mouse, <strong>mark</strong> the <strong>most recent 7 - 10</strong>
<strong>Submitted</strong> crash reports, and copy them.
Now go to the reply box and paste them in.
</p>
<dl><dt><img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2017-11-17-07-48-17-89e968.png" alt="aboutcrashesFx57" width="500">
</dt></dl>
<p>For more help on crash reports, see;
<a href="https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support</a>
</p>