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I'm getting e-mails on my deleted secondary e-mail address

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I can't disable the marketing emails i get from firefox. They are addressed to my secondary e-mail adress i once had for my account. If i want to login using my secondary e-mail i get the notification "Primary account email required for sign-in". I also readded the e-mail adress as secondary, disabled all the e-mail notifications and removed it again to no avail. I'm pretty sure that these e-mails started after i checked the secondary e-mail on Firefox Monitor. I may have signed up for the notification service. So i to readded the sec. e-mail, logged in to Firefox Monitor, added the sec. e-mail to the breach alerts and deleted it once again. No success.

I can't disable the marketing emails i get from firefox. They are addressed to my secondary e-mail adress i once had for my account. If i want to login using my secondary e-mail i get the notification "Primary account email required for sign-in". I also readded the e-mail adress as secondary, disabled all the e-mail notifications and removed it again to no avail. I'm pretty sure that these e-mails started after i checked the secondary e-mail on Firefox Monitor. I may have signed up for the notification service. So i to readded the sec. e-mail, logged in to Firefox Monitor, added the sec. e-mail to the breach alerts and deleted it once again. No success.
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  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

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Wesley Branton
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Any marketing emails from Mozilla contain a link at the bottom to either Unsubscribe or Update your email preferences. Either option allows you to stop getting emails from Mozilla. You shouldn't have to login either.

Hope this helps.

Any marketing emails from Mozilla contain a link at the bottom to either '''Unsubscribe''' or '''Update your email preferences'''. Either option allows you to stop getting emails from Mozilla. You shouldn't have to login either. Hope this helps.
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Fragesteller

Thank you for the answer Wesley! To unsubscribe or to update your email preference you need to login. That was my first step to get rid of the marketing emails.

Thank you for the answer Wesley! To unsubscribe or to update your email preference you need to login. That was my first step to get rid of the marketing emails.
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Wesley Branton
  • Top 10 Contributor
540 Lösungen 4683 Antworten
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Sorry for the delay!

It does seem that there is an issue with some of the Mozilla email lists where they are not including an unsubscribe button that can be used without logging into a Firefox Account.

Fortunately, you can request the link for your email preferences center, which will allow you to unsubscribe from all Mozilla emails to a certain email address.

Thanks for bringing the issue to our attention. Hope this helps.

Sorry for the delay! It does seem that there is an issue with some of the Mozilla email lists where they are not including an unsubscribe button that can be used without logging into a Firefox Account. Fortunately, you can [https://www.mozilla.org/newsletter/recovery/ request the link for your email preferences center], which will allow you to unsubscribe from all Mozilla emails to a certain email address. Thanks for bringing the issue to our attention. Hope this helps.
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