Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.
can't sign in. Phone was wiped along with 2FA codes
My phone was wiped while it had the 10-Digit recovery codes and the Authenticator app which had the other 2FA codes. How do I get my account back? I've tried resetting the password but it still wants 2FA codes.
Any help would be appreciated even if it is to let me know it is a lost cause. I would make a new account, but the one that's locked uses my main email account.
Alle Antworten (1)
I don't think that is is possible to get access to this account without 2FA recovery codes. So you likely will have to setup a new account and make sure to backup the recovery codes and/or backup the (decoded) QR code. I don't know whether recovery keys would allow access in this case.