Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Add-Ons get removed frequently then reappear automatically after some time

  • 1 Antwort
  • 1 hat dieses Problem
  • 36 Aufrufe
  • Letzte Antwort von FredMcD

more options

Hello,

I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't supported anymore' appears. Then I go to the addons website and I see that the same add-ons are already added and just 'remove' option appears for the same add-ons.

But then when I go to my add-ons list, the same addons don't appear. After a day or restarting browser/PC, the addons then automatically appear. This time it's been a day, and I don't remember all of my old-addons. But the addons aren't appearing and it's really been a very annoying issue.

Any help on it?

Hello, I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't supported anymore' appears. Then I go to the addons website and I see that the same add-ons are already added and just 'remove' option appears for the same add-ons. But then when I go to my add-ons list, the same addons don't appear. After a day or restarting browser/PC, the addons then automatically appear. This time it's been a day, and I don't remember all of my old-addons. But the addons aren't appearing and it's really been a very annoying issue. Any help on it?

Ausgewählte Lösung

There was a certificate issue involving the add-ons. Firefox version 66.0.4 May 5, 2019 fixes the add-on certificate issue.

It may take a little longer for beta versions.

https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (1)

more options

Ausgewählte Lösung

There was a certificate issue involving the add-ons. Firefox version 66.0.4 May 5, 2019 fixes the add-on certificate issue.

It may take a little longer for beta versions.

https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54.