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I losing my recovery code's and recovery key

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Hi I have a problem losing my recovery key. Please help me, I want to go to sync Firefox. I have all the evidence that this is my account

Hi I have a problem losing my recovery key. Please help me, I want to go to sync Firefox. I have all the evidence that this is my account
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Installierte Plugins

  • Shockwave Flash 32.0 r0

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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FredMcD
  • Top 10 Contributor
4221 Lösungen 58917 Antworten
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[https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Forum response - Firefox Sync Verification Email FAQs | Contributors Help] https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
cor-el
  • Top 10 Contributor
  • Moderator
17412 Lösungen 157274 Antworten
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I think that you are out of luck with accessing the Firefox Account when you can't use the Authenticator and also do not have recovery codes and a recovery key. I do not know whether a recovery key can give access to the account if you can't pass the 2FA validation. I've never used the recovery key myself and also have never seen documentation about how to use it. Some time ago you could get access to the account via a password reset, but that seem doesn't to be possible (I recently tested and I still to to supply the 2FA code after a password reset).

I think that you are out of luck with accessing the Firefox Account when you can't use the Authenticator and also do not have recovery codes and a recovery key. I do not know whether a recovery key can give access to the account if you can't pass the 2FA validation. I've never used the recovery key myself and also have never seen documentation about how to use it. Some time ago you could get access to the account via a password reset, but that seem doesn't to be possible (I recently tested and I still to to supply the 2FA code after a password reset).

Geändert am von cor-el

Eng 3bdo 0 Lösungen 4 Antworten
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i want to know my recovery codes of my account to login to my firefox account please

i want to know my recovery codes of my account to login to my firefox account please