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FF tabs keeps crashing in various tabs, despite updating FF, graphic card driver, running in safe mode, closing other tabs, and it does not use much RAM.

  • 8 Antworten
  • 1 hat dieses Problem
  • 41 Aufrufe
  • Letzte Antwort von FredMcD

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As topic says, despite the solutions stated in (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help), my FF keeps crashing in various tabs, even in "Firefox Help" and "Firefox Tour" in the FF menu. I'm really in trouble! please help :) Following are some of my crash codes: bp-1152bf52-a4b6-4f4e-829a-cbe850190324 bp-9b899d02-b9e0-4e73-a3ad-b9b170190324 bp-3341e5fd-a479-4aa0-bd94-49ead0190324 bp-ac438328-34ac-4fb7-b055-d14e20190324 bp-6b99b80a-fba9-46de-9a66-bdf980190324 bp-73fb061e-6832-4ec8-b5aa-e4adf0190324 bp-361eda36-06ee-4168-ae6f-df4040190324 bp-9d6ef6f4-8e1f-42e7-8335-21b540190324 bp-7a02568b-c70f-44fb-b747-baaff0190324 bp-ce8b1b4b-33c7-4a3d-990a-0b5cb0190324 bp-21bac419-c404-4a84-b391-5bfb60190324 bp-9b5d20eb-d753-4c37-a83b-0962e0190324 bp-31b45892-b1bf-4e69-84fd-c3bde0190324 bp-f03977a6-49ff-4ce0-8ada-9e3fb0190324 bp-b9177f18-766c-4c71-bdbc-a795b0190324 bp-251c10b3-1959-452d-b02c-e1c930190324 bp-8645993c-f6ce-44a8-aef5-f8a9f0190324 bp-5ed679b4-d838-4ad0-abd9-946470190324 bp-17132db6-4bb0-4dc8-8f57-dc7d60190324 bp-e797a8b5-332d-49f8-8531-e00a70190324 bp-eccd1032-89ef-483d-833e-a1ad20190324 bp-764bfba2-4bfd-4d4f-8beb-ddaf20190324 bp-acf34bac-bc90-498f-9e14-28e2c0190324

Ausgewählte Lösung

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar.

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Alle Antworten (8)

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Product Firefox Release Channel release Version 66.0.1 Build ID 20190322013140 (2019-03-22) OS Windows 10 OS Version 10.0.17763

bp-1152bf52-a4b6-4f4e-829a-cbe850190324 bp-9b899d02-b9e0-4e73-a3ad-b9b170190324 bp-3341e5fd-a479-4aa0-bd94-49ead0190324

Signature: Ndr64pClientInit

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

eplgFirefox.dll = ESET

MSVP9DEC.dll = Microsoft Corporation

This is for Sumo's Related Bugs 1521370 RESOLVED FIXED Reproducible tab crashes after update to Windows 10 1809

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Update ESET. If the problem continues, disable it.

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I did update it and I did disable protection and firewall, but the problem still exists. And this problem has only occurred recently (less than 2 weeks), while I'm using the current version of ESET for many years. I cannot also reset my firefox, there are only Refresh and Restart buttons available.

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This is fixed in FF67. For now you can flip the media.wmf.vp9.enabled preference to prevent crashing.

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TyDraniu said

This is fixed in FF67. For now you can flip the media.wmf.vp9.enabled preference to prevent crashing.

Tnx, How should I do it? I'm not familiar with the ((media.wmf.vp9.enabled))

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Ausgewählte Lösung

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar.

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FredMcD said

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar.

Thanks! it is fixed, should I keep it this way or I should do something else for a permanent condition?

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That should do it.