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What do I need to do to get the lastest version to run on windows 7 home premium?

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I have tried several times to load and run the latest Firefox version. I downloaded the 32 bit version. It starts, then nothing happens. I have to close the program in task manager.

I did not have any issue until the last windows update and Firefox updating.

I have tried several times to load and run the latest Firefox version. I downloaded the 32 bit version. It starts, then nothing happens. I have to close the program in task manager. I did not have any issue until the last windows update and Firefox updating.

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  • User-Agent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.3; Tablet PC 2.0; .NET4.0E; rv:11.0) like Gecko

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FredMcD
  • Top 10 Contributor
4272 Lösungen 59919 Antworten
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again; * Make sure your Internet security software is up-to-date (i.e. you are running the latest version). * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

Fragesteller

Adding firefox to the firewall had no effect.

Adding firefox to the firewall had no effect.
cor-el
  • Top 10 Contributor
  • Moderator
17582 Lösungen 159076 Antworten
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Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Try to start Firefox in <u>Safe Mode</u> to see if that works. *Windows: hold down the Shift key while starting Firefox *Mac: hold down the Options key while starting Firefox *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode ---- Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

Fragesteller

Firefox will not even start in safe mode. I have attempted to use the run command from the start menu in one of the help topics I ran across. When I attempted to run in safe mode it still hangs - it shows it is running in task manager. When I attempt to end process, it will not close and I have to restart the machine.

Firefox will not even start in safe mode. I have attempted to use the run command from the start menu in one of the help topics I ran across. When I attempted to run in safe mode it still hangs - it shows it is running in task manager. When I attempt to end process, it will not close and I have to restart the machine.
FredMcD
  • Top 10 Contributor
4272 Lösungen 59919 Antworten
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Did you try starting the Computer in Safe Mode with networking?

Did you try starting the Computer in Safe Mode with networking?

Fragesteller

Okay, I was able to start Windows in safe mode with networking and that allowed Firefox to run.

Prior to this issue, I never had to deal with the Windows 7 settings. Anyone have an idea what I need to alter to let Firefox to run in the regular Windows home premium environment?

Okay, I was able to start Windows in safe mode with networking and that allowed Firefox to run. Prior to this issue, I never had to deal with the Windows 7 settings. Anyone have an idea what I need to alter to let Firefox to run in the regular Windows home premium environment?
FredMcD
  • Top 10 Contributor
4272 Lösungen 59919 Antworten
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As a test, disable your protection programs. Then try to access this website.

As a test, disable your protection programs. Then try to access this website.

Fragesteller

First, thanks for taking the time to respond.

I will give it a shot. I have seen more of the innards of the win 7 OS than I ever thought I would want to the last few days...

First, thanks for taking the time to respond. I will give it a shot. I have seen more of the innards of the win 7 OS than I ever thought I would want to the last few days...

Fragesteller

Anyone have any other ideas? I have tried disabling the firewall, changed firewall settings, and have done windows safe mode with networking which is how I am able to enter this message.

When I try starting firefox normally, it just hangs up. Any suggestions would be appreciated.

Anyone have any other ideas? I have tried disabling the firewall, changed firewall settings, and have done windows safe mode with networking which is how I am able to enter this message. When I try starting firefox normally, it just hangs up. Any suggestions would be appreciated.
James
  • Top 25 Contributor
  • Moderator
1602 Lösungen 11345 Antworten
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Likely to not make a difference as Firefox should work fine on Windows 7 32-bit and 64-bit just fine.

You could try the portable Firefox version as it can be run on internal storage drive (like a HDD, SSD, M.2) or even say off a usb flash drive.

https://portableapps.com/apps/internet/firefox_portable

It is basically the same Firefox but with a custom launcher that keeps the Profile and Firefox self contained, hence why you can run completely off a external device.

Likely to not make a difference as Firefox should work fine on Windows 7 32-bit and 64-bit just fine. You could try the portable Firefox version as it can be run on internal storage drive (like a HDD, SSD, M.2) or even say off a usb flash drive. https://portableapps.com/apps/internet/firefox_portable It is basically the same Firefox but with a custom launcher that keeps the Profile and Firefox self contained, hence why you can run completely off a external device.
FredMcD
  • Top 10 Contributor
4272 Lösungen 59919 Antworten
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Did you disable all of your protection programs?

Did you disable all of your protection programs?