Neueste Antworten auf Printing Issueshttps://support.mozilla.org/de/questions/12530192019-08-26T03:03:44-07:00undies78 said
I'm not using Office 365, I'm using Yahoo Mail, web-based.
Hi undies78, circling bac2019-08-26T03:03:44-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1246863<p><em>undies78 <a href="#answer-1241757" rel="nofollow">said</a></em>
</p>
<blockquote>I'm not using Office 365, I'm using Yahoo Mail, web-based.
</blockquote>
<p>Hi undies78, circling back to Yahoo mail.
</p><p>After you click the print icon to pop up the small window with the print-formatted message, Yahoo triggers a print dialog. Cancel that dialog. Then right-click a blank area of the page and use
</p><p>Printable - The Print Doctor &gt; Override unbreakable display types
</p><p>Then the message should preview and print with most or all of its content.
</p><p>Note: that menu item is added by version 0.8 of my extension: <a href="https://addons.mozilla.org/firefox/addon/printable-the-print-doctor/" rel="nofollow">https://addons.mozilla.org/firefox/addon/printable-the-print-doctor/</a>
</p>jscher2000 said
Hi undies78, there have been a lot of HTML, CSS, and JavaScript-related changes be2019-08-02T03:42:48-07:00undies78https://support.mozilla.org/de/questions/1253019?page=2#answer-1241757<p><em>jscher2000 <a href="#answer-1240482" rel="nofollow">said</a></em>
</p>
<blockquote>
Hi undies78, there have been a lot of HTML, CSS, and JavaScript-related changes between Firefox 56 and 68. Are there particular sites where you have problems printing?
Some problems are not new to Firefox Quantum, but more and more sites switching to "flex" layouts that Firefox does not paginate. You can work around some of those using my add-on (it forces more old-school style layouts):
<a href="https://addons.mozilla.org/firefox/addon/printable-the-print-doctor/" rel="nofollow">https://addons.mozilla.org/firefox/addon/printable-the-print-doctor/</a>
</blockquote>
<p>Hi there - No there aren't certain sites that this happens in, it happens with everything I try to print (print to Adobe PDF). Used to work perfectly, works fine in Chrome, but not in Firefox anymore. I'm not using Office 365, I'm using Yahoo Mail, web-based.
</p>jessica177 said
No - it does not open as a PDF, there is no black toolbar. It is just another tab2019-07-30T05:50:40-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1241192<p><em>jessica177 <a href="#answer-1241173" rel="nofollow">said</a></em>
</p>
<blockquote>
No - it does not open as a PDF, there is no black toolbar. It is just another tab that looks just like the other one. I just talked to someone else in my office who is having the same issue. He said he has found it on all the State forms so I'm guessing something with the States website is not liking something that changed in this last Firefox update.
</blockquote>
<p>Perhaps the site uses code similar to Outlook Web App (OWA) on Office365 and <a href="http://outlook.live.com" rel="nofollow">outlook.live.com</a>, where the content gets scrunched and has weird extra spacing when printed in Firefox 68. Example screenshot in this thread: <a href="https://support.mozilla.org/questions/1265353" rel="nofollow">https://support.mozilla.org/questions/1265353</a>
</p>No - it does not open as a PDF, there is no black toolbar. It is just another tab that looks just l2019-07-30T03:22:49-07:00jessica177https://support.mozilla.org/de/questions/1253019?page=2#answer-1241173<p>No - it does not open as a PDF, there is no black toolbar. It is just another tab that looks just like the other one. I just talked to someone else in my office who is having the same issue. He said he has found it on all the State forms so I'm guessing something with the States website is not liking something that changed in this last Firefox update.
</p>jessica177 said
When I am on the website and I view a filed return it opens another tab with the pr2019-07-30T03:17:47-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1241170<p><em>jessica177 <a href="#answer-1241169" rel="nofollow">said</a></em>
</p>
<blockquote>When I am on the website and I view a filed return it opens another tab with the print preview and there everything looks fine, but when I hit the print button in my Firefox options then the real print preview comes up and that is where it is different.
</blockquote>
<p>Is that document a PDF? The usual giveaway is the unique black toolbar in Firefox's PDF viewer.
</p><p><em>In that case:</em>
</p><p>I suggest opening it into your regular PDF viewer (such as Adobe Acrobat/Reader) as a workaround. While Firefox can print the HTML-ized version of the PDF that it shows in the viewer, it is subject to glitches due to the conversion.
</p><p>Use the little download button to access the native PDF file:
</p><p><img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-07-30-10-16-14-1d123a.png" width="500">
</p>It is happening on our state sales tax website and I am logged in as a specific taxpayer so I can't 2019-07-30T03:11:22-07:00jessica177https://support.mozilla.org/de/questions/1253019?page=2#answer-1241169<p>It is happening on our state sales tax website and I am logged in as a specific taxpayer so I can't really give you a link or web address to use. When I am on the website and I view a filed return it opens another tab with the print preview and there everything looks fine, but when I hit the print button in my Firefox options then the real print preview comes up and that is where it is different. However, when I am on the main website page, before I hit their print button, if I click on the print option the preview of the webpage looks normal. I'm not sure I explaining this correctly, I'm sorry if it's not making sense. If I try to just print the regular web page it seems to be ok (although I didn't check the length just the width format), but if I click on the document in the webpage that I want and try to print that page that is when it happens. Maybe it has something to do with the new page that opens up, I don't know. But I do know that this was never an issue before last week and doesn't happen in Chrome.
</p>Hi jessica177, it's odd that the issue is only on one page. If it were on every page, I would defini2019-07-30T02:33:00-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1241155<p>Hi jessica177, it's odd that the issue is only on one page. If it were on every page, I would definitely suggest the solution in this thread: <a href="https://support.mozilla.org/questions/1259263" rel="nofollow">When I print for Mozilla, it only prints in the upper left hand corner of the paper help!!</a>
</p><p>Is it a popular site you could mention or a page you could provide a link to?
</p><p><s>If you call up Print Preview, does it help to set the scaling to 100%?</s> <em>Never mind, I see you already checked that.</em>
</p>My issue is similar, but a little different. The page I want to print looks fine, then I click on p2019-07-30T01:21:28-07:00jessica177https://support.mozilla.org/de/questions/1253019?page=2#answer-1241141<p>My issue is similar, but a little different. The page I want to print looks fine, then I click on print and screen that appears with the print preview has the view distorted, everything is squeezed onto the left side of the page. It looks like my right margin is set to 4 instead of .5 and what should be 1 or 2 pages is now 4 pages. I have played with my margins, the scale and the orientation and nothing seems to work. I never had this issue until last week although it does seem to be specific to this particular page. I can't seem to replicate the issue on other pages. Any thoughts?
</p>Hi undies78, if your email is Office365, it seems something just changed that works really badly in 2019-07-26T08:57:03-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1240484<p>Hi undies78, if your email is Office365, it seems something just changed that works really badly in Firefox: <a href="https://support.mozilla.org/questions/1265353" rel="nofollow">https://support.mozilla.org/questions/1265353</a>
</p>Hi undies78, there have been a lot of HTML, CSS, and JavaScript-related changes between Firefox 56 a2019-07-26T08:55:52-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1240482<p>Hi undies78, there have been a lot of HTML, CSS, and JavaScript-related changes between Firefox 56 and 68. Are there particular sites where you have problems printing?
</p><p>Some problems are not new to Firefox Quantum, but more and more sites switching to "flex" layouts that Firefox does not paginate. You can work around some of those using my add-on (it forces more old-school style layouts):
</p><p><a href="https://addons.mozilla.org/firefox/addon/printable-the-print-doctor/" rel="nofollow">https://addons.mozilla.org/firefox/addon/printable-the-print-doctor/</a>
</p>jamesnvlss said
I just discovered my co-worker has not updated to Quantum and is running an older 2019-07-26T08:44:11-07:00undies78https://support.mozilla.org/de/questions/1253019?page=2#answer-1240478<p><em>jamesnvlss <a href="#answer-1204870" rel="nofollow">said</a></em>
</p>
<blockquote>
I just discovered my co-worker has not updated to Quantum and is running an older version of Firefox (54.0.1) and when she prints the report it prints everything in its entirety.
This must be a Quantum issue or an issue with our site not working well with Quantum.
</blockquote>
<p>I also USED to be able to print completely in earlier versions of Firefox but then updated it and now it prints things with lots of the information missing. I have to login to my email with Chrome and print there instead - super annoying.
</p>jkeuclide59 said
Look, not sure if it's Quantum issue or what but when I print, FF truncates ever2019-07-11T10:13:56-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1236592<p><em>jkeuclide59 <a href="#answer-1236487" rel="nofollow">said</a></em>
</p>
<blockquote>
Look, not sure if it's Quantum issue or what but when I print, FF truncates everything but the first page, this is just plain unacceptable and needs to be addressed, PERIOD.
</blockquote>
<p>There are several bugs on file covering the most common reasons for Firefox not to paginate content (so it runs off the bottom of the page). If you want to share the address of a page that has a problem, that could surface a new issue that needs to be fixed.
</p>Look, not sure if it's Quantum issue or what but when I print, FF truncates everything but the firs2019-07-11T03:27:17-07:00jkeuclide59https://support.mozilla.org/de/questions/1253019?page=2#answer-1236487<p>Look, not sure if it's Quantum issue or what but when I print, FF truncates everything but the first page, this is just plain unacceptable and needs to be addressed, PERIOD.
</p>Hi jamesnvlss, it depends on whether you have any control over the style rules in the report that's 2019-06-11T09:15:54-07:00jscher2000https://support.mozilla.org/de/questions/1253019?page=2#answer-1229444<p>Hi jamesnvlss, it depends on whether you have any control over the style rules in the report that's not printing. Since it sounded like something you wouldn't be able to share a link to, I didn't explore that possibility.
</p>Hi guys!
I am unclear on what to do?
2019-06-11T08:52:02-07:00jamesnvlsshttps://support.mozilla.org/de/questions/1253019?page=2#answer-1229439<p>Hi guys!
</p><p>I am unclear on what to do?
</p>Awesome! Thank you. That is it. Hopefully helps jamesnvlss get the css fixed up too.
2019-06-11T06:04:17-07:00xenialhttps://support.mozilla.org/de/questions/1253019?page=2#answer-1229391<p>Awesome! Thank you. That is it. Hopefully helps jamesnvlss get the css fixed up too.
</p>Aha, yes, I have the default of Shrink to Fit set. At 100% scaling, I lose page 7.
It prints fine (t2019-06-11T05:48:52-07:00jscher2000https://support.mozilla.org/de/questions/1253019#answer-1229385<p>Aha, yes, I have the default of Shrink to Fit set. At 100% scaling, I lose page 7.
</p><p>It prints fine (taking 8 pages with large margins) if I delete this inline style rule:
</p><pre> @page {
margin: 30px 30px 30px 30px;
}
</pre>
<p>or change it to 0.5":
</p><pre> @page {
margin: 0.5in;
}
</pre>
<p>(Chrome also prints on 8 pages with either change.)
</p><p>Maybe Firefox doesn't like pixel measurements for print margins?
</p>I did some more testing, and found that it is the 100% vs Fit to page that is the issue. If I set t2019-06-11T05:41:38-07:00xenialhttps://support.mozilla.org/de/questions/1253019#answer-1229382<p>I did some more testing, and found that it is the 100% vs Fit to page that is the issue. If I set to fit to page, it is correct. At 100% it is missing a page. I also tested multiple versions of Firefox, and this is an issue since Version 52 to current. Before 52, like question owner noted, it is not an issue. For now, I can set everyone to use Fit to page for zoom and see if that solves it. If there is a solution to prevent this, let me know if you find anything.
</p>What about printing settings. 100% scale, and margins, headers/footers the same? I am also on Win2019-06-11T05:06:41-07:00xenialhttps://support.mozilla.org/de/questions/1253019#answer-1229376<p>What about printing settings. 100% scale, and margins, headers/footers the same? I am also on Windows. Could it be the printer driver for the printer affecting it, since Quantum uses the windows print dialog?
</p>xenial said
It is not a public site, but here is a sample page. Quantum prints 6 pages, missing 2019-06-11T04:48:21-07:00jscher2000https://support.mozilla.org/de/questions/1253019#answer-1229368<p><em>xenial <a href="#answer-1229361" rel="nofollow">said</a></em>
</p>
<blockquote>
It is not a public site, but here is a sample page. Quantum prints 6 pages, missing the 7th. Chrome prints all 7.
<a href="https://sfo2.digitaloceanspaces.com/ebay/PrintErrorSample.html" rel="nofollow">https://sfo2.digitaloceanspaces.com/ebay/PrintErrorSample.html</a>
</blockquote>
<p>Thanks. I can't replicate the problem. Both preview and a PDF printout have all 7 pages.
</p><p>I tested in my regular Firefox profile, and also in a new test profile. (This is on Windows using Arial; I don't have either of the Helvetica fonts, if that matters.)
</p><p>After skimming through it, I can't see a reason for it to fail to print completely.
</p>