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Graphical glitches on Google Maps

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Hey to everyone, I'm experiencing some odd behaviour on Google Maps and every hint I followed up till now would not help me. Hopefully someone here has the right idea whats going on.

If I move a map on Google Maps or zoom into it, the respoe is very slow and the screen turn black every now and then and sometimes it stays black. Site works fine in Safari and Opera.

Google Maps works just fine in Safe-Mode, but turning off hardware accelleration, themes and add-ons in normal mode does not do the trick. Also deleting cookies and emptying the cache does not help.

Running latest Firefox on a Macbook Pro Mid 2010 on OSX El Capitan 10.11.6

Hey to everyone, I'm experiencing some odd behaviour on Google Maps and every hint I followed up till now would not help me. Hopefully someone here has the right idea whats going on. If I move a map on Google Maps or zoom into it, the respoe is very slow and the screen turn black every now and then and sometimes it stays black. Site works fine in Safari and Opera. Google Maps works just fine in Safe-Mode, but turning off hardware accelleration, themes and add-ons in normal mode does not do the trick. Also deleting cookies and emptying the cache does not help. Running latest Firefox on a Macbook Pro Mid 2010 on OSX El Capitan 10.11.6

Mehr Details zum System

Anwendung

  • Firefox 65.0.1
  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:65.0) Gecko/20100101 Firefox/65.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/65.0.1/Darwin/de/

Erweiterungen

  • Adobe Acrobat 18.0.8 (web2pdfextension.17@acrobat.adobe.com) (inaktiv)
  • DblClicker 1.8.1 (dblclicker@byo.co.il) (inaktiv)
  • FVD Speed Dial 69.1.3 (pavel.sherbakov@gmail.com) (inaktiv)
  • Ghostery – datenschutzorientierter Werbeblocker 8.3.1 (firefox@ghostery.com) (inaktiv)
  • MyJDownloader Browser Erweiterung 3.2.32 (jid1-OY8Xu5BsKZQa6A@jetpack) (inaktiv)
  • MySessions 2.10.10 (balyaev@gmail.com) (inaktiv)
  • Privacy Badger 2019.2.19 (jid1-MnnxcxisBPnSXQ-eff@jetpack) (inaktiv)
  • Raindrop.io: "Save Button" for Web 6.0.429 (jid0-adyhmvsP91nUO8pRv0Mn2VKeB84@jetpack) (inaktiv)
  • ReloadMatic 1.7.0 (0.id@reloadmatic.webex) (inaktiv)
  • Tab Mix - Links 0.1.0 (webext@tabmixplus.org) (inaktiv)
  • Tab Mix Plus 0.5.0.4 ({dc572301-7619-498c-a57d-39143191b318}) (inaktiv)
  • TinEye Reverse Image Search 1.4.0 (tineye@ideeinc.com) (inaktiv)
  • To Google Translate 3.3 (jid1-93WyvpgvxzGATw@jetpack) (inaktiv)
  • Tree Tabs 1.9.3 (TreeTabs@jagiello.it) (inaktiv)
  • uBlock Origin 1.18.4 (uBlock0@raymondhill.net) (inaktiv)
  • Video DownloadHelper 7.3.5 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (inaktiv)
  • YouTube Video and Audio Downloader (Dev Edt.) 0.7.6 ({f73df109-8fb4-453e-8373-f59e61ca4da3}) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription:
  • adapterDeviceID: 0x0046
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'force_enabled', u'message': u'Force-enabled by pref', u'type': u'user'}, {u'status': u'blocked', u'message': u'Acceleration blocked by safe-mode', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Safe-mode is enabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'blocked', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'OMTP blocked by safe-mode', u'type': u'runtime'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 512, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 512, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
  • offMainThreadPaintWorkerCount: 0
  • usesTiling: True
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
FredMcD
  • Top 10 Contributor
4246 Lösungen 59400 Antworten
Veröffentlicht

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
Veröffentlicht

Fragesteller

Thanks for the answer. As I was writting before I already tried all the things mentioned above and they don't change anything.

Except Safe-Mode where everything works fine.

So the question might be what is different in Safe-Mode that is not hardware acceleration, themes, add-ons, cache and cookies.

Thanks for the answer. As I was writting before I already tried all the things mentioned above and they don't change anything. Except Safe-Mode where everything works fine. So the question might be what is different in Safe-Mode that is not hardware acceleration, themes, add-ons, cache and cookies.
FredMcD
  • Top 10 Contributor
4246 Lösungen 59400 Antworten
Veröffentlicht

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


Make sure you are not blocking content.


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else. Make sure you are not blocking content. --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link}
Veröffentlicht

Fragesteller

No content seems to be blocked on google-maps.

I can understand quite well what the safe mode is. But what does it tell if everything works quite well in safe mode but diabling everything mentioned in the article and the supporting links does not change anything. Including deleting the prefs flie, which I forgot to mention before.

No content seems to be blocked on google-maps. I can understand quite well what the safe mode is. But what does it tell if everything works quite well in safe mode but diabling everything mentioned in the article and the supporting links does not change anything. Including deleting the prefs flie, which I forgot to mention before.
FredMcD
  • Top 10 Contributor
4246 Lösungen 59400 Antworten
Veröffentlicht
Use these links to create a new profile. Use this new profile '''as is. ''' Is the problem still there? https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Type '''about:profiles'''<enter> in the address bar.
FredMcD
  • Top 10 Contributor
4246 Lösungen 59400 Antworten
Veröffentlicht

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.2 February 28, 2019

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version '''65.0.2''' February 28, 2019