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contributer forum avanced search does not adddress request properly

  • 8 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von davidspriggs

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in the contributor forum using advanced search type in the problem you get 700 [pages none of t hem address the problem you have asked ab0out, where can a contributor get help using foxfire browser any version pleaqse copy vany rep;ly to me david <removed> how else can we get help in the forum


edit: removed email from public and search/spam bots view as nobody here will be sending a reply by email.

Geändert am von James

Ausgewählte Lösung

davidspriggs said

in the contributor forum using advanced search type in the problem you get 700 [pages none of t hem address the problem you have asked ab0out, where can a contributor get help using foxfire browser any version pleaqse copy vany rep;ly to me david ... how else can we get help in the forum

If by Contributors forum you mean https://support.mozilla.org/en-US/forums then that is for things related to the support.mozilla.org site.

In the Advance Search https://support.mozilla.org/en-US/search/advanced

Make sure the Discussion Forums on top is selected then you likely only want top search for things in the SUMO Community Discussions so select that. Then you may want to select Last Post Date in the Sort results by:.

If you are actually searching the Questions forum then select the Support Questions on top then select the forum and scroll down to bottom for to change the sort by to Last Post Date to get new and not results that could be rather old.

When you do put something in Post contains box on top, do not put in multiple words or a sentence as one word may be best. Otherwise you may get a whole mess of results that contains one or multiple words that may or may not even been on subject.

Also you should not publicly post your email address like this as otherwise search/spam bots may find it.

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Where are you doing the search at?

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for WestEnd - https://support.mozilla.org/en-US/search/advanced

That is a very poorly written search feature. You would be better off using a Google search. I have a Support.Mozilla.org search engine (which uses Google) to search this fora KnowledgeBase that I got from MyCroft - http://mycroftproject.com/ - many years ago when MyCroft was still hosted as part of MozDev.

Problem is that as of Firefox 65 those MyCroft search plugins won't install any longer; they work if they were installed in the past, but are no longer able to be installed. So we're stuck (for now) with what is available from the Addons.Mozilla.Org website. "Search Tools" = https://addons.mozilla.org/en-US/firefox/search-tools/


My advice is to user this extension: Search Site WE https://addons.mozilla.org/en-US/firefox/addon/search-site-we/

I haven't tried it myself, as I typically use an older version of Firefox rather than a Quantum version and haven't 'hit that wall'. And at the rate that Mozilla breaks 'things' that are needed, such as the search engines, I may be switching web browsers entirely in the future. Basically as more and more websites get broken on the older versions of Firefox that I still use.

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Ausgewählte Lösung

davidspriggs said

in the contributor forum using advanced search type in the problem you get 700 [pages none of t hem address the problem you have asked ab0out, where can a contributor get help using foxfire browser any version pleaqse copy vany rep;ly to me david ... how else can we get help in the forum

If by Contributors forum you mean https://support.mozilla.org/en-US/forums then that is for things related to the support.mozilla.org site.

In the Advance Search https://support.mozilla.org/en-US/search/advanced

Make sure the Discussion Forums on top is selected then you likely only want top search for things in the SUMO Community Discussions so select that. Then you may want to select Last Post Date in the Sort results by:.

If you are actually searching the Questions forum then select the Support Questions on top then select the forum and scroll down to bottom for to change the sort by to Last Post Date to get new and not results that could be rather old.

When you do put something in Post contains box on top, do not put in multiple words or a sentence as one word may be best. Otherwise you may get a whole mess of results that contains one or multiple words that may or may not even been on subject.

Also you should not publicly post your email address like this as otherwise search/spam bots may find it.

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WestEnd said

Where are you doing the search at?

Well the OP did say Advanced Search which is found in the Contributor Tools on top when you are logged in on SUMO.

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yes im looking in advanced search under contribute tools, i get 7 m or 8 hundred pages but none speak about the search i requested is there some where to loo for answer to solve a customer problem

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i did not notice that support forum text, i just selected advance search and type in the problem then hit enter and there i get 700 pages of stuff that does not apply to the question i asked, so m looking for another way to find answers to problems i followed what you said and selected contributor forums and it tool me to a sumo page but t here was no place thee to find answers to Firefox problems i end up trying to answer questions based on what i have learned from using Firefox over the years but there must be a better way

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ok under contributor tools there is a contributor forum and a search forum home, i have not tried those the only thing i use is the advanced search , and that is where im not finding answers to the various problems. so your saying to select contributor forum?? is that right david execchef1959@gmail.com

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west end thank you very much i will do better now, i dont care if bots get my address i just dont care, i usually dont do that i just wanted you to have it thanks again david