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I was upgraded to Quantum and have lost my bookmarks, history and downloads on my MacBook Pro. I have tried several of your solutions and they don't work. Help.

  • 7 Antworten
  • 1 hat dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von FredMcD

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I was upgraded to Quantum and have lost everything as noted. I am also unable to bookmark new items or create a new history. Firefox upgrade wiped put everything. I have a MacBook Pro. I need someone to walk me thru recovering everything step by step. I have followed many advice threads and nothing helps. I don't seem to have the file names recommended. I have lost hours and hours of research (for work). Without bookmarks, downloads and history, my computer is useless. Why did Firefox do this? I can;t bear the thought of recreating everything when there will be ability to bookmark it or have a history of it.

Ausgewählte Lösung

Alle Antworten (7)

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Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Ausgewählte Lösung

You did not state what you already tried, so;

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.




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There is no Old Firefox folder. I have no idea what those other links you sent mean. I have tried to follow advice but I have no idea what people are saying and I don't have the file names I am told to open. In addition to losing all bookmarks, history and downloads, I have also lost the ability to create new ones.

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I managed to uninstall Flash Player and bookmarks, etc have returned. Thank you! Does this mean I have the earlier version of Flash Player? I need Adobe for business.

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cathmarywint said

Does this mean I have the earlier version of Flash

When you posted your message, your System Details showed Shockwave Flash 29.0 r0 the current is

If updating the player fixed the issue, Great.

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Thank you for your help.

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Glad to help. Safe Surfing.