On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

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I am unable to access my sync account

  • 2 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von cor-el

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I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

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Hello You can register on the bugzilla.mozilla.org website with the same email: https://bugzilla.mozilla.org/createaccount.cgi then open a case explaining this issue: https://bugzilla.mozilla.org/enter_bug.cgi

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