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saved usernames and passwords are missing

  • 8 Antworten
  • 0 haben dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von FredMcD

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Just noticed everything is gone.....nothing shows. I'm using ver 63.0.3. Not sure if it is the result of a Firefox update. I last checked the passwords approx 7 days ago. I have an old firefox data file dated 2-18 on my desktop.

can I pull them out of old file?

Alle Antworten (8)

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Separate Issue; Your System Details shows;

Extensions

HTTPS Everywhere 2018.10.31 (https-everywhere@eff.org) HTTPS Everywhere 2018.10.31 (https-everywhere-eff@eff.org)
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

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nexialist said

Just noticed everything is gone

I take it you mean passwords, history, bookmarks . . . .

It's possible the browser was reset for some reason. 1) Look on your desktop. Do you see a folder called; Old Firefox? Look inside.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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FredMcD said

nexialist said
Just noticed everything is gone

I take it you mean passwords, history, bookmarks . . . .

It's possible the browser was reset for some reason. 1) Look on your desktop. Do you see a folder called; Old Firefox? Look inside.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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By "everything" I meant only the saved logins, userid /password. Everything else seems ok. I have not reset the browser. My old firefox folder is dated last from 2017.

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And what about instruction 2 ?

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1. I removed the duplicate HTTPS everywhere programs: no change.

2. there is 1 profile, I only have one profile.

To inadvertently delete my missing username/password file I would have had to have clicked the "remove all" box and then agreed to the "do you really wanna do this" box. I did not do this. No one else uses my computer. I'm kinda worried about this.

I went into my "old Firefox data" file. I opened it up to check file dates but they are from 2017.

Everything else seems fine.

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While the backup folder is dated 2017, it still may have passwords that are useful.