Hilfe durchsuchen

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have been doing my banking online for years, now when I try to go to the website it states "error sec library failure". I am a senior easy instructions.

  • 2 Antworten
  • 1 hat dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von McCoy

more options

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into the bank. A warning comes up "error sec library failure. I am a senior and do not understand what it is trying to tell me. thanks for any help

Alle Antworten (2)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Hello annaplatt,

This may have nothing to do with your current problem, but your system details show that there is a dodgy extension installed - at least it does not come from the official addons.mozzila.org page :

Ad Remover 4.13.0

Unless you installed it yourself, would you please go the 3-bar menu => Addons => Extensions and remove it  ?