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I have problems in downloading from your site the free Browser from Firefox...it always reads Firefox is damaged and can't be opened. Is Mackee part of your or

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when I download from the mozilla site the free Firefox BROWSER and click on the Firefox logo on the left next to the file ( Firefox Quantum is the header ) , the " verifying Firefox fills up with the blue line , then I always get a drop box which reads " Firefox is damaged and can't be opened, you should eject the disc image ( I do that ) , than I start all over again and the same message appears all over again... another question is Mackeeper part of " Mozilla " ?? I have seen this name on downloading pages.

Can you help me please to download the Firefox Browser ? your assistance is very much appreciated. thank you Stutt9gart

when I download from the mozilla site the free Firefox BROWSER and click on the Firefox logo on the left next to the file ( Firefox Quantum is the header ) , the " verifying Firefox fills up with the blue line , then I always get a drop box which reads " Firefox is damaged and can't be opened, you should eject the disc image ( I do that ) , than I start all over again and the same message appears all over again... another question is Mackeeper part of " Mozilla " ?? I have seen this name on downloading pages. Can you help me please to download the Firefox Browser ? your assistance is very much appreciated. thank you Stutt9gart

Ausgewählte Lösung

Hi Stutt9gart,

First things first : "Mackeeper" is malware - please see these search results ......

Next :

You should download Firefox in your preferred language from here :

https://www.mozilla.org/firefox/all/

I don't know where you've been trying to download Firefox from, but just to be on the safe side : would you run some malware scans, please  ?

For more information : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

And : https://malwaretips.com/blogs/remove-mac-os-x-virus/

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  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15

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McCoy
  • Top 10 Contributor
546 Lösungen 5143 Antworten
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Ausgewählte Lösung

Hi Stutt9gart,

First things first : "Mackeeper" is malware - please see these search results ......

Next :

You should download Firefox in your preferred language from here :

https://www.mozilla.org/firefox/all/

I don't know where you've been trying to download Firefox from, but just to be on the safe side : would you run some malware scans, please  ?

For more information : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

And : https://malwaretips.com/blogs/remove-mac-os-x-virus/

Hi Stutt9gart, First things first : "Mackeeper" is malware - please see [https://www.google.nl/search?authuser=0&source=hp&ei=ky-QW-P6F4iiwAKnmaOwBw&q=what+is++Mackeeper++%3F&oq=what+is++Mackeeper++%3F&gs_l=psy-ab.3..0l10.1015.7240.0.7753.22.19.0.2.2.0.107.1343.18j1.19.0....0...1c.1.64.psy-ab..1.21.1366.0..35i39k1j0i67k1j0i10k1.0.zSfBlu0YqYk these search results ......] Next : You should download Firefox in your preferred language from here : https://www.mozilla.org/firefox/all/ I don't know where you've been trying to download Firefox from, but just to be on the safe side : would you run some malware scans, please ? For more information : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware '''Run most or all of the listed malware scanners'''. They all work differently - what one program doesn't pick up, the other might. Especially for Mac : https://www.malwarebytes.com/mac/ And : https://malwaretips.com/blogs/remove-mac-os-x-virus/

Fragesteller

Hello McCoy... thank you for your reply, very much appreciated. Also thank you for telling me what " Mackeeper " is all about.

I performed the malware scan on Especially for Mac : https://www.malwarebytes.com/mac/

 since I have an iMac.

I also downloaded Firefox from :https://www.mozilla.org/firefox/all/ I am attaching a " Screen shoot of the Home Page " what is ** ChillTab, **and in the browser it says search Chill-Tab.com... is this the way it should be or do I need to run more malware scans .. Thank you again for your valuable assistance, have a niche evening... Stutt9gart

Hello McCoy... thank you for your reply, very much appreciated. Also thank you for telling me what " Mackeeper " is all about. I performed the malware scan on Especially for Mac : https://www.malwarebytes.com/mac/ since I have an iMac. I also downloaded Firefox from :https://www.mozilla.org/firefox/all/ I am attaching a " Screen shoot of the Home Page " what is ** ChillTab, **and in the browser it says search Chill-Tab.com... is this the way it should be or do I need to run more malware scans .. Thank you again for your valuable assistance, have a niche evening... Stutt9gart
Shadow110 1072 Lösungen 14836 Antworten
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Hi, you need to run more scans or better yet let the Pros help you. Do not be afraid of them, have been there myself.

Uninstall any Bittorrent apps, uninstall cracked programs and delete cracks then Post in only 1 forum, then wait.

Hi, you need to run more scans or better yet let the Pros help you. Do not be afraid of them, have been there myself. *https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Uninstall any Bittorrent apps, uninstall cracked programs and delete cracks then Post in only 1 forum, then wait.
McCoy
  • Top 10 Contributor
546 Lösungen 5143 Antworten
Veröffentlicht

Hilfreiche Antwort

Stutt9gart said

I am attaching a " Screen shoot of the Home Page " what is ** ChillTab, **and in the browser it says search Chill-Tab.com... is this the way it should be or do I need to run more malware scans .. Thank you again for your valuable assistance, have a niche evening... Stutt9gart

Oh boy - that search.chill-tab.com is a browser hijacker .....

Would you please take a look at this :

https://www.bugsfighter.com/remove-search-chill-tab-com-mac/

If that doesn't help you get rid of it, then you should definately run some more malware scans.

Good for you to be on the alert, though  !

''Stutt9gart [[#answer-1150245|said]]'' <blockquote> I am attaching a " Screen shoot of the Home Page " what is ** ChillTab, **and in the browser it says search Chill-Tab.com... is this the way it should be or do I need to run more malware scans .. Thank you again for your valuable assistance, have a niche evening... Stutt9gart </blockquote> Oh boy - that search.chill-tab.com is a browser hijacker ..... Would you please take a look at this : https://www.bugsfighter.com/remove-search-chill-tab-com-mac/ If that doesn't help you get rid of it, then you should definately run some more malware scans. Good for you to be on the alert, though !

Fragesteller

Good Day McCoy as say say " down under "... I can't thank you enough for being so helpful and patient to guide me through this " malware problem " as well as answering my questions, like ( chill -tab & Mackeeper ) ... I salute you for a job well done... I did some additional malware scanning , also what bugs fighter required.. I guess everything works now since I have the Firefox Home page on my screen..see screenshot... again I salute you for being such a wonderful Teacher... with kind regards... Stutt9gart

Good Day McCoy as say say " down under "... I can't thank you enough for being so helpful and patient to guide me through this " malware problem " as well as answering my questions, like ( chill -tab & Mackeeper ) ... I salute you for a job well done... I did some additional malware scanning , also what bugs fighter required.. I guess everything works now since I have the Firefox Home page on my screen..see screenshot... again I salute you for being such a wonderful Teacher... with kind regards... Stutt9gart

Fragesteller

Hello Pkshadow... thank you so very much for your assistance in resolving my issue... yes I did run another scan and it worked... I am attaching a screenshot of what I see NOW on Firefox and I guess I am on their Homepage... thank you for assisting me... have a great day, Stutt9gart

Hello Pkshadow... thank you so very much for your assistance in resolving my issue... yes I did run another scan and it worked... I am attaching a screenshot of what I see NOW on Firefox and I guess I am on their Homepage... thank you for assisting me... have a great day, Stutt9gart

Fragesteller

I downloaded the Free version of “ Malwarebytes for Mac “ @ https://www.malwarebytes.com/mac/

and as you suggested to check out  : How To Remove Adware, Pop-up Ads and Viruses from Mac OS

and I followed their instructions ( scroll down the Page ) @ https://malwaretips.com/blogs/remove-mac-os-x-virus/ to my amazement this worked for me , ** McCoy ** I am so glad I found you…in appreciation Stutt9gart

I downloaded the Free version of “ Malwarebytes for Mac “ @ https://www.malwarebytes.com/mac/ and as you suggested to check out : How To Remove Adware, Pop-up Ads and Viruses from Mac OS and I followed their instructions ( scroll down the Page ) @ https://malwaretips.com/blogs/remove-mac-os-x-virus/ to my amazement this worked for me , ** McCoy ** I am so glad I found you…in appreciation Stutt9gart