X
Tippen Sie hierhin, um die Version dieser Website für Mobilgeräte aufzurufen.

Hilfeforum

I sent the verification number provided twice and it said, "Invalid verification code." Yet it's the one's y'all sent. Help?

Veröffentlicht

I am trying to sign in after some years and I'm sure my password was incorrect. Y'all sent me a verification number twice and each time I entered it, I got "Invalid verification number>" Please help

I am trying to sign in after some years and I'm sure my password was incorrect. Y'all sent me a verification number twice and each time I entered it, I got "Invalid verification number>" Please help

Mehr Details zum System

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

Weitere Informationen

the-edmeister
  • Top 25 Contributor
  • Moderator
5406 Lösungen 40224 Antworten
Veröffentlicht

Assuming that you are referring to the Sync service, "sign in after some years" is disconcerting. Sync isn't intended to be used for long term storage of Firefox user data for extended periods of time, its purpose is to synchronize Firefox data between multiple connected devices each time Firefox is opened. Depending upon how long "some years" was you data may not be on the the Sync server any longer; and if "some years" dates back into 2014, you may have been using an older version 1.1 Sync rather than the current Sync 1.5 and that old Sync 1.1 server is gone now. There were major updates made to Sync services with Firefox 29 and for quite awhile both servers were being used; Firefox 28 and earlier on Sync 1.1, and Firefox 29 and later on Sync 1.5.

Assuming that you are referring to the Sync service, '''"sign in after some years"''' is disconcerting. Sync isn't intended to be used for long term storage of Firefox user data for extended periods of time, its purpose is to synchronize Firefox data between multiple connected devices each time Firefox is opened. Depending upon how long "some years" was you data may not be on the the Sync server any longer; and if "some years" dates back into 2014, you may have been using an older version 1.1 Sync rather than the current Sync 1.5 and that old Sync 1.1 server is gone now. There were major updates made to Sync services with Firefox 29 and for quite awhile both servers were being used; Firefox 28 and earlier on Sync 1.1, and Firefox 29 and later on Sync 1.5.