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Since there's no verbal or audible confirmation that I have selected an option, how can I confidently access Firefox notifications using Jaws 2018.1805.33?

  • 8 Antworten
  • 1 hat dieses Problem
  • 27 Aufrufe
  • Letzte Antwort von SaaviYumaATI

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I am an advanced computer user (I am an MCSE) using the latest build of Windows 10, and also the latest versions of both Firefox and Jaws, but when certain things I.E notifications from websites, or Firefox notifications "Save this password?" "An update for Firefox is available." come in, I can never quite confidently tell when the browser recognizes the choices I try to make. From my perspective, the reason why is because there's no audible or verbal confirmation of my selection. In the case of website notifications, I don't even seem to be able to ask Jaws to give focus to them using the keyboard at all. Also, sometimes (particularly the "save this password" notification) are read out by jaws multiple times and it's extremely annoying! Imagine the exact same question popping up on your screen in three separate places. That's why I verbally hear. Grrr. Thoughts?

I am an advanced computer user (I am an MCSE) using the latest build of Windows 10, and also the latest versions of both Firefox and Jaws, but when certain things I.E notifications from websites, or Firefox notifications "Save this password?" "An update for Firefox is available." come in, I can never quite confidently tell when the browser recognizes the choices I try to make. From my perspective, the reason why is because there's no audible or verbal confirmation of my selection. In the case of website notifications, I don't even seem to be able to ask Jaws to give focus to them using the keyboard at all. Also, sometimes (particularly the "save this password" notification) are read out by jaws multiple times and it's extremely annoying! Imagine the exact same question popping up on your screen in three separate places. That's why I verbally hear. Grrr. Thoughts?

Alle Antworten (8)

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https://addons.mozilla.org/en-GB/firefox/addon/notification-sound/

Hi, no idea if the above will/would be useful or not.

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Howdy Pkshadow, I appreciate the response. Honestly, I wasn't even certain I'd receive any response since my concern is such a specific, niche type of thing. However, what you suggested won't quite accomplish what I (and likely tens of thousands of other blind people) need to be able to accomplish. You see, Jaws For Windows (arguably the world's most popular screen reader) will announce most notifications, sometimes like I previously mentioned too many times! The problem I'm experiencing is interacting with notifications. For instance, whenever Firefox offers to save a password and I use the indicated hotkey to either save it, or not now, there's no substantive response from Firefox to Jaws For Windows at all to let me know whether or not the browser recognized my usage of the hotkey. It'd be nice if Firefox communicated to Jaws For Windows something like, "Save clicked". or, "Not now clicked". Same goes for updating Firefox. When I press the indicated hotkeys for the various options, I don't hear anything meaningful to let me know whether or not the browser received my input. Just literally my fingers pressing the hotkey on the physical keyboard. In terms of substantive confirmation that Firefox recognizes that I made a choice though, there's currently nothing. Thoughts?

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Can I make a suggestion that of course will not help now but if you go to Help --> Submit Feed back and give the information it will be reviewed by a team that has power to move these things forward. As Support is done by Volunteers we really have no say in the matter and deal with things after the fact.

Though we will keep looking so do reply to this to keep it in focus.

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Again @Pkshadow, thank you for getting back with me. I'll do as you suggest and try using Firefox's help/feedback system to perhaps get this issue over to a more appropriate department. The only reason I even mentioned what I have here is because that's what I was told to do from an article discussing using Firefox Quantum with screen readers. It wasn't/isn't my intention to be a bother, so I'll say no more for now, though I do hope that a more accessible solution will sooner than later be implemented.

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Is JAWS compatible with the latest FF61.x version? That might be something you want to check with JAWS support to see about.

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Hi, you are not a bother, personally as used to work for Social Services in Canada I rather like the idea of helping people, period. If so happens that is disability and can steer in the right direction, all the better for you for your Independence. Again do reply back as I am not as knowledgeable as others, but 100x's more than the previous reply.

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The latest edition of Jaws For Windows, and the latest edition of Firefox do indeed each claim to be compatible with one another, and that's mostly true. Having said that, as I've indicated, there could definitely still be work done by both Mozilla and VFO respectively to make Firefox even more accessible and compatible with assistive technologies than it currently is. Just as I said I'd do, I did indeed submit the same kind of feedback via Firefox's feedback option in the help menu, but was told only that my feedback will be used to help make future editions of Firefox better. Is it really necessary to wait 'till the next stable release? If I were a programmer with a sufficiently high level of access to Firefox's source code, then depending on the level of responsiveness from the VFO group, I'm confident that if I specifically dedicated time to fixing the problem I've wrote about here, I could likely knock such a project out in a week tops!

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Remember, the key word to solve my issue is "confidently". Generally speaking, it's not that I can't interact at all with notifications (website notifications remain inaccessible) but I can't currently do so confidently. In other words, I can tell Firefox that I don't want it to remember the password for such and such website, I can tell Firefox to "Yes! Download the latest edition please!" but not confidently, because when I press the hotkeys that Firefox tells me to press to perform certain tasks, I don't get any kind of audible or verbal feedback indicating that the browser received or interpreted my choice.