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How to enable add ons one at a time to try and find out what is going on.

  • 6 Antworten
  • 1 hat dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von McCoy

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Hi folks.

I know this is a sore point with add ons and "compatibility" with sites etc.

So, here is where I am at: I have FF installed and not too many add ons installed.

This problem has recently happened with no input from me to cause it.

When I go to my bank's home page there are two fields to be entered. 1 - who I am 2 - my password

New tab, no previous log in: All good. If I log in, and log out, then try to log back in is where the problem happens. (Yes, I know: who would do that? But this is just me forcing the problem to happen.)

I click in the first field and enter who I am. Then, I can either move the mouse and click on the second field or press <TAB> to get to it. Either way the first field is WIPED CLEAR.

Granted doing it with all add ons disabled it works.

But it brings me to my real question about: "How do I get from having ALL of them disabled to enabling them one at a time to see which one is causing the problem?"

It would be nice if there was a way that when you select "Start with all add ons disabled" you can go to about:addons and enable them one at a time.

This would help a lot of people to find out what is going on and report bugs to the people who make the add ons.

I also hope that I am automatically subscribed to this thread, as I can't find a "subscribe" button at the bottom.

Alle Antworten (6)

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This could be a cookie problem, so maybe disable all of cookie related extensions as a test.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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You have an extension related to passwords. Could you first test with just that one disabled?

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Well, I have ALL addons disabled and it seems to work ok.

I am in the process of enabling them one at a time, but I am/was wondering how after loading FF with all addons disabled, to enable them one at a time.

Seems the "easier" way is to disable them all, exit, reload and then enable them one at a time.

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Maybe a problem with this extension:

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It did originally work.

Though it was updated a couple of weeks ago - which is suspicious.

I uninstalled it and installed the earlier version and the problem remains.

I may go back a few versions just to see.

But thanks.

(Oh, P.S. I shall check my details, but as I am subscribed to this post, it is weird I am not getting any notifications. I only know because I am leaving this tab open)

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teeny_weeny said

(Oh, P.S. I shall check my details, but as I am subscribed to this post, it is weird I am not getting any notifications. I only know because I am leaving this tab open)

Hello teeny_weeny,

You will get email notifications when you click on 'Get email updates' under 'Questions tools' (to the right of your original post).