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Not all bookmarks are syncing

  • 5 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Standard8

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I have many, many bookmark - all the the toolbar folder. Most of them sync, but a few folders won't for some reason. "Sync now" seems to have no effect.

I used to use Xmarks, and Xmarks had a lot more control over syncing. You could force upload (overwrite server) and force download (overwrite local), for one thing - that could often be used to fix sync issues. You could also view your server bookmark list online (via web).

How can I troubleshoot this? Or how can I force a sync?

Alle Antworten (5)

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I called for more help. Is Xmarks still on your system?

We need to look at the sync logs. Type about:sync-log<enter> in the address bar.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large; Open a text / word program and load the file. Left click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your browser go to; https://pastebin.mozilla.org

Paste <Control> P the content of the file in the window. Note: On the bottom, choose to save the file 30 days.

Now press Send. The page will reload. Copy the new web address, and post it here.

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The most recent log is short:

1529509735188 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1529509736848 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1529510266839 Sync.SyncScheduler DEBUG Woke from sleep. 1529510267062 Sync.SyncScheduler DEBUG Online, will sync in 2s. 1529510267064 Sync.SyncScheduler DEBUG Next sync in 2000 ms. (why=wake_notification) 1529510267067 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1529510269064 Sync.Service DEBUG User-Agent: Firefox/60.0.1 (Intel Mac OS X 10.13) FxSync/ 1529510269064 Sync.Service INFO Starting sync at 2018-06-20 11:57:49 in browser session mOoIJkz9HqWf 1529510269064 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1529510269067 Sync.Status INFO Resetting Status. 1529510269067 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1529510330153 Sync.Resource WARN GET request to https://sync-632-us-west-2.sync.services.mozilla.com/1.5/99251117/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1529510330169 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1529510330169 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1529510330200 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1529510330227 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=reschedule) 1529510330307 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1529510330312 Sync.ErrorHandler DEBUG Addons installed: 5 1529510330312 Sync.ErrorHandler DEBUG - Cisco WebEx Extension, version 1.0.15, id ciscowebexstart1@cisco.com 1529510330313 Sync.ErrorHandler DEBUG - Privacy Badger, version 2018.5.10, id jid1-MnnxcxisBPnSXQ@jetpack 1529510330313 Sync.ErrorHandler DEBUG - DuckDuckGo Privacy Essentials, version 2018.5.24, id jid1-ZAdIEUB7XOzOJw@jetpack 1529510330313 Sync.ErrorHandler DEBUG - uBlock Origin, version 1.16.10, id uBlock0@raymondhill.net 1529510330315 Sync.ErrorHandler DEBUG - LastPass: Free Password Manager, version, id support@lastpass.com

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No, I am not using Xmarks - deleted everything, at least I believe I did.

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We've seen a few issues recently that were possibly caused by the use of Xmarks from a few years back.

The good news is that we've included some fixes in Firefox 61 that should resolve the issues. Firefox 61 is due for release next Tuesday (26th).

I would suggest waiting a few more days for it to come out, and then trying it. I think it should attempt to fix the issues at first start up.

If it doesn't improve everything straight away, try also going to Help -> Troubleshooting Information, and then find the "Places Database" section and selecting "Verify Integrity". It is useful to keep a copy of the output it produces, in case it doesn't solve everything straight away.

Either way, please let us know how it goes, I'm hoping the fixes will be enough.

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Hi, Firefox 61 is out now, so you should be able to get it. It will be worth updating on each end of your sync connection.