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After Windows Install and firefox install and sign in, firefox doesn't show bookmarks, password, addons etc

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I have installed Windows 7 after a Software problem. Then i have installed Mozilla Firefox and signed in but can't seem to find my saved bookmarks, addons, Saved password etc. Please help. i have tried signing in and out several times also. Thank you in advance.

I have installed Windows 7 after a Software problem. Then i have installed Mozilla Firefox and signed in but can't seem to find my saved bookmarks, addons, Saved password etc. Please help. i have tried signing in and out several times also. Thank you in advance.

Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 29.0 r0

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0

Weitere Informationen

Shadow110 1072 Lösungen 14836 Antworten
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Hi, It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Please let us know if this solved your issue or if need further assistance.

Hi, It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service. If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article. *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data. *https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer#w_connect-additional-devices-to-sync_ Please let us know if this solved your issue or if need further assistance.

Fragesteller

Thank you. Well, it worked before as i have reinstalled windows and installed firefox and signed in. Don't know why its not working this time. Any help regarding this is greatly appreciated.

Thank you. Well, it worked before as i have reinstalled windows and installed firefox and signed in. Don't know why its not working this time. Any help regarding this is greatly appreciated.
Shadow110 1072 Lösungen 14836 Antworten
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Hi, sorry by using it as it was it was going to fail sooner or later. There is nothing that can be done to help you with your lost info unless there is a 2nd Profile in this location with a older date :

If you did a complete format then it would be gone.

Hi, sorry by using it as it was it was going to fail sooner or later. There is nothing that can be done to help you with your lost info unless there is a 2nd Profile in this location with a older date : *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data If you did a complete format then it would be gone.