Neueste Antworten auf Firefox crasheshttps://support.mozilla.org/de/questions/12131152018-04-26T13:23:31-07:00I called for more help.
2018-04-26T13:23:31-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1213115#answer-1105449<p>I called for more help.
</p>We don't think that it is a graphic driver issue as we just updated the graphic driver.
2018-04-26T07:58:00-07:00LinWoohttps://support.mozilla.org/de/questions/1213115#answer-1105381<p>We don't think that it is a graphic driver issue as we just updated the graphic driver.
</p>Product Firefox
Release Channel release
Version 59.0.2
Build ID 20180323154952
OS Windows 10
OS Vers2018-04-23T10:13:14-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1213115#answer-1104278<p>Product Firefox
Release Channel release
Version 59.0.2
Build ID 20180323154952
OS Windows 10
OS Version 10.0.16299
</p><p>bp-5f9a3d7c-b885-4204-918b-eda9f1180423
bp-4786867b-c528-47ec-bae0-bedd31180423
</p><p>Signature: mozilla::TransceiverImpl::UpdateVideoConduit
</p><p>igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation
</p>
<hr>
<p>See if there are updates for your graphics drivers
<a href="https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration" rel="nofollow">https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration</a>
</p>Firefox 59.0.2 crashes on my Window 10.
I copied the link here:
https://crash-stats.mozilla.com/repo2018-04-23T09:23:08-07:00LinWoohttps://support.mozilla.org/de/questions/1213115#answer-1104264<p>Firefox 59.0.2 crashes on my Window 10.
I copied the link here:
<a href="https://crash-stats.mozilla.com/report/index/5f9a3d7c-b885-4204-918b-eda9f1180423" rel="nofollow">https://crash-stats.mozilla.com/report/index/5f9a3d7c-b885-4204-918b-eda9f1180423</a>
<a href="https://crash-stats.mozilla.com/report/index/4786867b-c528-47ec-bae0-bedd31180423" rel="nofollow">https://crash-stats.mozilla.com/report/index/4786867b-c528-47ec-bae0-bedd31180423</a>
</p><p>Please let me know if you need more info.
Thanks!
</p>LinWoo said
The crash report was not generated as it happened during automation.
What does this m2018-04-20T10:34:36-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1213115#answer-1103476<p><em>LinWoo <a href="#answer-1103462" rel="nofollow">said</a></em>
</p>
<blockquote>
The crash report was not generated as it happened during automation.
</blockquote>
<p>What does this mean?
</p><p>Without a crash report, this will be slow going.
Have you upgraded to the normal (not beta) Firefox?
</p><p>We need as many details as you can give us.
What was Firefox doing at the time? Anyone watching?
Playing a clip? Processing something?
</p>Hi,
The Firefox 59.0.2 crash problem happened on Windows and sometimes on Mac.
The crash report was2018-04-20T09:48:37-07:00LinWoohttps://support.mozilla.org/de/questions/1213115#answer-1103462<p>Hi,
The Firefox 59.0.2 crash problem happened on Windows and sometimes on Mac.
The crash report was not generated as it happened during automation.
The system does not show any crash report when we type about:crashes on Firefox.
Please help to fix this crash problem.
</p>LinWoo said
Firefox 59 (Beta) crashed
You should get the normal program from;
Download Firefox Fo2018-04-09T12:35:04-07:00fredmcd-hotmailhttps://support.mozilla.org/de/questions/1213115#answer-1098879<p><em>LinWoo <a href="#question-1213115" rel="nofollow">said</a></em>
</p>
<blockquote>
Firefox 59 (Beta) crashed
</blockquote>
<p>You should get the normal program from;
<strong><a href="http://www.mozilla.org/en-US/firefox/all/" rel="nofollow">Download Firefox For All languages And Systems</a></strong> {web link}
</p>
<hr>
<p>In the address bar, type <strong>about:crashes</strong>&lt;enter&gt;.
<strong>Note: </strong> If any reports do not have <strong>BP-</strong> in front of
the numbers/letters, click it to submit them.
</p><p><strong>The crash report is several pages of data. We </strong>
<strong>need the report numbers to see the whole report. </strong>
</p><p>Using your mouse, <strong>mark</strong> the <strong>most recent 7 - 10</strong>
crash reports, and copy them.
Now go to the reply box and paste them in.
</p>
<dl><dt><img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-06-04-07-10-50-73db6f.png" alt="aboutcrashesFx29" width="500">
</dt></dl>
<p>For more help on crash reports, see;
<a href="https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support</a>
</p>