Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Nummer anzurufen, sie per SMS zu kontaktieren oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Firefox isn't restoring my bookmarks after downloading latest version and logging in

  • 1 Antwort
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von Shadow110

more options

I reinstalled Firefox browser for Mac and then logged in. None of my current bookmarks and toolbar folders have carried over. I've checked Bookmark toolbar, bookmarks menu, other bookmarks, nothing. Please help!

Alle Antworten (1)

more options

Hi, it has to do with a token that would have been dropped on you as security. When uninstalled you lost the token.

You do not mention another device so it appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Please let us know if this solved your issue or if need further assistance.